Does OnTrac pay their employees well?

According to anonymously submitted Glassdoor reviews, OnTrac employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at OnTrac. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at OnTrac?

39% of OnTrac employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OnTrac 3.1 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at OnTrac?

Package Handler (59) , Customer Service Representative (25) , Independent Contractor (21) , Sorter (21) , Delivery Driver (20) , Driver (20) , Operations Manager (17) , Warehouse Worker (17) , Dispatcher (15) , Courier (12) , General Manager (9) , Customer Service (8) , Logistics Coordinator (8) , Package Sorter (8) , Warehouse Associate (8)

What are the pros of working at OnTrac according to real employee reviews?

"pay is good but commission need to be more competitive" ((in 36 reviews)); "Great people to work with on an everyday basis" ((in 17 reviews)); "Good money and can be done early" ((in 15 reviews)); "• friendly coworkers" ((in 11 reviews)); "Good opportunity to get experience so you can get a better job elsewhere or start your own courier service." ((in 7 reviews))

What are the cons of working at OnTrac according to real employee reviews?

"no process, no logistics, route localization, bad managers, bad staffs" ((in 16 reviews)); "I work quite long hours in my job." ((in 15 reviews)); "Upper management can not be the best but most are very nice." ((in 12 reviews)); "no benefits lack of opportunities" ((in 11 reviews)); "No work life balance." ((in 8 reviews))

What are employees saying about OnTrac layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OnTrac layoffs and their outlook for job security at OnTrac in 2026.

What are the top reviewed OnTrac locations?

Vienna , Reno , Chantilly , Richmond , Chandler , Fontana , Commerce , Smyrna , Phoenix , Orlando , Paulsboro , New York , Cleveland , Woburn , Atlanta , Marietta , Maspeth , Charlotte , Ironton , Redlands , Henderson , Baltimore , Belleville , Dulles , DeSoto , Cincinnati , Denver , Kent , Pittsburgh , Franklin

OnTrac reviews

2.9

39% would recommend to a friend

(599 total reviews)

Mike Brown

69% approve of CEO

40% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.1

Work/Life balance

2.8

Culture & values

2.8

Career opportunities

2.7

Senior management

2.7

Compensation and benefits

OnTrac has an employee rating of 2.9 out of 5 stars, based on 599 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OnTrac employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

599 reviews

3.0

May 28, 2025

Ok

Loader/unloader

Recommend

CEO approval

Business Outlook

Pros

Flexibility in terms of scheduling

Cons

Not consistent on hours or schedule

OnTrac Response

2mo

Thank you for taking the time to share your experience! We’re glad to hear you’ve found flexibility in scheduling, as that’s an important part of the role for many of our team members. We also appreciate your feedback around consistency of hours and scheduling. We understand how important predictability can be, and insights like yours are helpful as we continue working to improve the overall experience across our operations. If you’re open to sharing more or would like to connect directly, we encourage you to reach out to our HR team here: https://ontr.ac/connectwithHR We appreciate everything you and the rest of the team do to keep things moving.

1.0

May 23, 2025

Needs improvement

Seasonal lead

Recommend

CEO approval

Business Outlook

Pros

Hard work. Security and drivers are nice. Monthly free food.

Cons

Free food can be taken away if management takes an issue with you. Managers and leads yell a lot. Leads do work. Leads often make threats during daily huddles. Hours are shorter than expected. Lack of automation on the primary sort leads to missing packages. Destructive employees cannot be disciplined. A point system was installed to keep staffing low. HR relies on rumors, as opposed to facts, for investigations; camera footage will never be consulted. Management encourages racism. Teamwork and safety are discouraged. Friends of management get promoted to leads.

OnTrac Response

2mo

Thank you for taking the time to share your feedback. We’re sorry to hear your experience didn’t meet expectations. We take feedback like this seriously and are always looking for ways to improve the employee experience across our teams. If you’re open to sharing more or would like to connect directly, we encourage you to reach out to our HR team here: https://ontr.ac/connectwithHR We appreciate you taking the time to share your perspective.

5.0

May 16, 2025

It was ok

Sorter

Recommend

CEO approval

Business Outlook

Pros

Good for college students needing some money

Cons

If you work hard, they will make you work harder than other people

OnTrac Response

2mo

Thank you for taking the time to share your experience! We’re glad to hear the role was a good fit during your time, especially for balancing work with other responsibilities like school. We also appreciate your feedback around workload and fairness. Creating a consistent and equitable experience for all team members is important, and insights like yours help us continue to improve across our teams. We appreciate everything you and the rest of the team do to keep things moving.

Viewing 151 - 153 of 599 Reviews

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It was ok

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