Does OnTrac pay their employees well?

According to anonymously submitted Glassdoor reviews, OnTrac employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at OnTrac. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at OnTrac?

39% of OnTrac employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OnTrac 3.1 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at OnTrac?

Package Handler (59) , Customer Service Representative (25) , Independent Contractor (21) , Sorter (21) , Delivery Driver (20) , Driver (20) , Operations Manager (17) , Warehouse Worker (17) , Dispatcher (15) , Courier (12) , General Manager (9) , Customer Service (8) , Logistics Coordinator (8) , Package Sorter (8) , Warehouse Associate (8)

What are the pros of working at OnTrac according to real employee reviews?

"pay is good but commission need to be more competitive" ((in 35 reviews)); "Great people to work with on an everyday basis" ((in 18 reviews)); "Good money and can be done early" ((in 16 reviews)); "Some coworkers were awesome to work with" ((in 9 reviews)); "Flexible Schedule" ((in 6 reviews))

What are the cons of working at OnTrac according to real employee reviews?

"no process, no logistics, route localization, bad managers, bad staffs" ((in 18 reviews)); "I work quite long hours in my job." ((in 14 reviews)); "no benefits lack of opportunities" ((in 13 reviews)); "Upper management can not be the best but most are very nice." ((in 11 reviews)); "No work life balance." ((in 9 reviews))

What are employees saying about OnTrac layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OnTrac layoffs and their outlook for job security at OnTrac in 2026.

What are the top reviewed OnTrac locations?

Vienna , Reno , Chantilly , Richmond , Chandler , Fontana , Commerce , Smyrna , Phoenix , Orlando , Paulsboro , New York , Cleveland , Woburn , Atlanta , Marietta , Maspeth , Charlotte , Ironton , Redlands , Henderson , Baltimore , Belleville , Dulles , DeSoto , Cincinnati , Denver , Kent , Pittsburgh , Franklin

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OnTrac

OnTrac reviews

2.9

39% would recommend to a friend

(600 total reviews)

Mike Brown

69% approve of CEO

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (600 reviews)

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OnTrac has an employee rating of 2.9 out of 5 stars, based on 600 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OnTrac employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

600 reviews

2.0

Feb 15, 2024

OnTrac

Warehouse worker

Recommend

CEO approval

Business Outlook

Pros

No pros, just job to keep you preoccupied

Cons

Hours are short Pay is ok

2.0

Feb 14, 2024

Terrible

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Learning good organizational skills while there

Cons

Didn’t get paid on time & Tina of unprofessionalism

4.0

Feb 11, 2024

Great Company

Customer service

Recommend

CEO approval

Business Outlook

Pros

Leadership is open to listen and everyone is very transparent Great working environment Very nice new building Good benefits

Cons

Little opportunity for career growth There is need for training for the whole staff for better customer experience and quality of service

Viewing 175 - 177 of 600 Reviews

Jobs at OnTrac

Logistics Settlement Validation Specialist (Hub-to-Hub) | REMOTE

Customer Integration Associate

Warehouse Package Handler

Warehouse Package Handler

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