Does OnTrac pay their employees well?

According to anonymously submitted Glassdoor reviews, OnTrac employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at OnTrac. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at OnTrac?

39% of OnTrac employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OnTrac 3.1 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at OnTrac?

Package Handler (59) , Customer Service Representative (25) , Independent Contractor (21) , Sorter (21) , Delivery Driver (20) , Driver (20) , Operations Manager (17) , Warehouse Worker (17) , Dispatcher (15) , Courier (12) , General Manager (9) , Customer Service (8) , Logistics Coordinator (8) , Package Sorter (8) , Warehouse Associate (8)

What are the pros of working at OnTrac according to real employee reviews?

"pay is good but commission need to be more competitive" ((in 39 reviews)); "Great people to work with on an everyday basis" ((in 22 reviews)); "People and money are good" ((in 15 reviews)); "Ample opportunities for career advancement, coworkers are amazing, management is really helpful and is there for you, flexibility and your set up for success here." ((in 10 reviews)); "Good opportunity to get experience so you can get a better job elsewhere or start your own courier service." ((in 8 reviews))

What are the cons of working at OnTrac according to real employee reviews?

"I work quite long hours in my job." ((in 15 reviews)); "Some managers are bad at managing and is lazy" ((in 14 reviews)); "Upper management can not be the best but most are very nice." ((in 12 reviews)); "no benefits lack of opportunities" ((in 10 reviews)); "No work life balance." ((in 9 reviews))

What are employees saying about OnTrac layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OnTrac layoffs and their outlook for job security at OnTrac in 2026.

What are the top reviewed OnTrac locations?

Vienna , Reno , Chantilly , Richmond , Chandler , Fontana , Commerce , Smyrna , Phoenix , Orlando , Paulsboro , New York , Cleveland , Woburn , Atlanta , Marietta , Maspeth , Charlotte , Ironton , Redlands , Henderson , Baltimore , Belleville , Dulles , DeSoto , Cincinnati , Denver , Kent , Pittsburgh , Franklin

OnTrac reviews

2.9

39% would recommend to a friend

(600 total reviews)

Mike Brown

69% approve of CEO

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (600 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

OnTrac has an employee rating of 2.9 out of 5 stars, based on 600 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OnTrac employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

600 reviews

1.0

Jan 27, 2024

Company

Package handler

Recommend

CEO approval

Business Outlook

Pros

Management gave us credit for the work we did.

Cons

Not a lot of hours. Was promised 3 hours barely got 2 hours a day.

2.0

Jan 24, 2024

Review ontrac

Delivery driver

Recommend

CEO approval

Business Outlook

Pros

Paid weekly, fast paced environment.

Cons

Unprofessional work environment, slow season means less work

OnTrac Response

2mo

Thank you for taking the time to share your feedback. We understand your concerns and appreciate you raising them. The services referenced in your post appear to have been performed through a separate business that you worked directly for. As such, questions or concerns regarding your experience are best addressed directly with the company for whom you provided services. We encourage you to reach out to that company to discuss your concerns and explore potential resolution. Thank you again for sharing your perspective.

3.0

Jan 14, 2024

Good but not great

Sort manager

Recommend

CEO approval

Business Outlook

Pros

Pays well for the position.

Cons

Management is on a revolving door with managers either leaving or being terminated constantly. Upper management wants goals but has no plans on how to reach them.

Viewing 181 - 183 of 600 Reviews

Jobs at OnTrac

Logistics Settlement Validation Specialist (Hub-to-Hub) | REMOTE

Total Rewards Specialist

Sales Enablement Manager

Director, Market & Service Development

Customer Integration Associate

OnTrac

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Review ontrac

Good but not great

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