Does OnTrac pay their employees well?

According to anonymously submitted Glassdoor reviews, OnTrac employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at OnTrac. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at OnTrac?

39% of OnTrac employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OnTrac 3.1 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at OnTrac?

Package Handler (60) , Customer Service Representative (25) , Independent Contractor (21) , Sorter (21) , Delivery Driver (20) , Driver (20) , Operations Manager (17) , Warehouse Worker (17) , Dispatcher (15) , Courier (12) , General Manager (9) , Customer Service (8) , Logistics Coordinator (8) , Package Sorter (8) , Warehouse Associate (8)

What are the pros of working at OnTrac according to real employee reviews?

"pay is good but commission need to be more competitive" ((in 34 reviews)); "Great people to work with" ((in 20 reviews)); "People and money are good" ((in 15 reviews)); "Ample opportunities for career advancement, coworkers are amazing, management is really helpful and is there for you, flexibility and your set up for success here." ((in 10 reviews)); "Fun environment, available to work from home, weekly pay, set schedule, great pay, advancement opportunities, recognition, free breakfast or snacks on Friday, and unlimited free soda." ((in 8 reviews))

What are the cons of working at OnTrac according to real employee reviews?

"no process, no logistics, route localization, bad managers, bad staffs" ((in 18 reviews)); "I work quite long hours in my job." ((in 14 reviews)); "Upper management can not be the best but most are very nice." ((in 12 reviews)); "no benefits lack of opportunities" ((in 12 reviews)); "No work life balance." ((in 8 reviews))

What are employees saying about OnTrac layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OnTrac layoffs and their outlook for job security at OnTrac in 2026.

What are the top reviewed OnTrac locations?

Vienna , Reno , Chantilly , Richmond , Chandler , Fontana , Commerce , Smyrna , Phoenix , Orlando , Paulsboro , New York , Cleveland , Woburn , Atlanta , Marietta , Maspeth , Charlotte , Ironton , Redlands , Henderson , Baltimore , Belleville , Dulles , DeSoto , Cincinnati , Denver , Kent , Pittsburgh , Franklin

OnTrac reviews

2.9

39% would recommend to a friend

(601 total reviews)

Mike Brown

69% approve of CEO

40% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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OnTrac has an employee rating of 2.9 out of 5 stars, based on 601 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OnTrac employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

601 reviews

3.0

Aug 10, 2023

Delivery Driver

Driver

Recommend

CEO approval

Business Outlook

Pros

Good pay worth the hard work

Cons

Disorganized with scheduling and helping others.

2.0

Aug 1, 2023

It’s a job

Sort manager

Recommend

CEO approval

Business Outlook

Pros

Not many but if you’re will to put in the work you’ll be fine.

Cons

Odd hours and not enough pay.

1.0

Jul 25, 2023

Avoid

Customer care associate

Recommend

CEO approval

Business Outlook

Pros

Work from home and thats the only pro

Cons

Terrible company communication. Lay offs. Definition of anyone and everyone is replacable at any time. They dont care about their employees or to keep them. They tell you if you dont like it then leave. Work itself is constant barrading of rude customers complaining about their packages that 95% of the times the company itself has no control over. Yelled at by ignorant people that want everything now and dont understand how any of it works. Avoid at all costs.

Viewing 220 - 222 of 601 Reviews

Jobs at OnTrac

Customer Integration Associate

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Total Rewards Specialist

Customer Integration Associate

OnTrac

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Delivery Driver

It’s a job

Avoid

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