Does OnTrac pay their employees well?

According to anonymously submitted Glassdoor reviews, OnTrac employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at OnTrac. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at OnTrac?

38% of OnTrac employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OnTrac 3.1 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at OnTrac?

Package Handler (60) , Customer Service Representative (25) , Independent Contractor (21) , Sorter (21) , Driver (20) , Delivery Driver (19) , Operations Manager (17) , Warehouse Worker (17) , Dispatcher (15) , Courier (12) , General Manager (9) , Customer Service (8) , Logistics Coordinator (8) , Package Sorter (8) , Warehouse Associate (8)

What are the pros of working at OnTrac according to real employee reviews?

"Good pay but you unlearn it" ((in 33 reviews)); "Great people to work with on an everyday basis" ((in 21 reviews)); "People and money are good" ((in 17 reviews)); "• friendly coworkers" ((in 11 reviews)); "Good opportunity to get experience so you can get a better job elsewhere or start your own courier service." ((in 7 reviews))

What are the cons of working at OnTrac according to real employee reviews?

"I work quite long hours in my job." ((in 16 reviews)); "no process, no logistics, route localization, bad managers, bad staffs" ((in 16 reviews)); "Upper management can not be the best but most are very nice." ((in 12 reviews)); "no benefits lack of opportunities" ((in 10 reviews)); "No work life balance." ((in 8 reviews))

What are employees saying about OnTrac layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OnTrac layoffs and their outlook for job security at OnTrac in 2026.

What are the top reviewed OnTrac locations?

Vienna , Reno , Chantilly , Richmond , Chandler , Fontana , Commerce , Smyrna , Phoenix , Orlando , Paulsboro , New York , Cleveland , Woburn , Atlanta , Marietta , Maspeth , Charlotte , Ironton , Redlands , Henderson , Baltimore , Belleville , Dulles , DeSoto , Cincinnati , Denver , Kent , Pittsburgh , Franklin

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OnTrac

OnTrac reviews

3.0

38% would recommend to a friend

(601 total reviews)

Mike Brown

75% approve of CEO

43% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

2.7

Compensation and benefits

OnTrac has an employee rating of 3.0 out of 5 stars, based on 601 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OnTrac employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

601 reviews

2.0

Feb 14, 2024

Terrible

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Learning good organizational skills while there

Cons

Didn’t get paid on time & Tina of unprofessionalism

4.0

Feb 11, 2024

Great Company

Customer service

Recommend

CEO approval

Business Outlook

Pros

Leadership is open to listen and everyone is very transparent Great working environment Very nice new building Good benefits

Cons

Little opportunity for career growth There is need for training for the whole staff for better customer experience and quality of service

5.0

Feb 5, 2024

Flexible

Sub contractor

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, decent pay, good management

Cons

Can be slow sometimes due to low production

Viewing 262 - 264 of 601 Reviews

Jobs at OnTrac

Revenue Product Coordinator

Customer Integration Associate

Director, Market & Service Development

Customer Integration Associate

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