Does OnTrac pay their employees well?

According to anonymously submitted Glassdoor reviews, OnTrac employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at OnTrac. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at OnTrac?

38% of OnTrac employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OnTrac 3.1 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at OnTrac?

Package Handler (60) , Customer Service Representative (25) , Independent Contractor (21) , Sorter (21) , Driver (20) , Delivery Driver (19) , Operations Manager (17) , Warehouse Worker (17) , Dispatcher (15) , Courier (12) , General Manager (9) , Customer Service (8) , Logistics Coordinator (8) , Package Sorter (8) , Warehouse Associate (8)

What are the pros of working at OnTrac according to real employee reviews?

"Good pay ok hours stable" ((in 34 reviews)); "Great people to work with on an everyday basis" ((in 21 reviews)); "People and money are good" ((in 15 reviews)); "Ample opportunities for career advancement, coworkers are amazing, management is really helpful and is there for you, flexibility and your set up for success here." ((in 10 reviews)); "The company fosters a fun and dynamic work environment where creativity thrives." ((in 4 reviews))

What are the cons of working at OnTrac according to real employee reviews?

"no process, no logistics, route localization, bad managers, bad staffs" ((in 18 reviews)); "no benefits lack of opportunities" ((in 13 reviews)); "I work quite long hours in my job." ((in 13 reviews)); "Upper management can not be the best but most are very nice." ((in 11 reviews)); "No work life balance." ((in 9 reviews))

What are employees saying about OnTrac layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OnTrac layoffs and their outlook for job security at OnTrac in 2026.

What are the top reviewed OnTrac locations?

Vienna , Reno , Chantilly , Richmond , Chandler , Fontana , Commerce , Smyrna , Phoenix , Orlando , Paulsboro , New York , Cleveland , Woburn , Atlanta , Marietta , Maspeth , Charlotte , Ironton , Redlands , Henderson , Baltimore , Belleville , Dulles , DeSoto , Cincinnati , Denver , Kent , Pittsburgh , Franklin

OnTrac reviews

3.0

38% would recommend to a friend

(601 total reviews)

Mike Brown

75% approve of CEO

43% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

2.7

Compensation and benefits

OnTrac has an employee rating of 3.0 out of 5 stars, based on 601 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OnTrac employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

601 reviews

2.0

Jan 24, 2024

Review ontrac

Delivery driver

Recommend

CEO approval

Business Outlook

Pros

Paid weekly, fast paced environment.

Cons

Unprofessional work environment, slow season means less work

OnTrac Response

3mo

Thank you for taking the time to share your feedback. We understand your concerns and appreciate you raising them. The services referenced in your post appear to have been performed through a separate business that you worked directly for. As such, questions or concerns regarding your experience are best addressed directly with the company for whom you provided services. We encourage you to reach out to that company to discuss your concerns and explore potential resolution. Thank you again for sharing your perspective.

3.0

Jan 14, 2024

Good but not great

Sort manager

Recommend

CEO approval

Business Outlook

Pros

Pays well for the position.

Cons

Management is on a revolving door with managers either leaving or being terminated constantly. Upper management wants goals but has no plans on how to reach them.

1.0

Jan 12, 2024

Inhumane and disgusting

Am sorter

Recommend

CEO approval

Business Outlook

Pros

A lot of the fellow coworkers are very friendly people.

Cons

People in management is constantly changing. In the 5 years that I have worked there, most are controlling, will make you take on the physical work load of 2 people for 6 hours with only *1* 10 minute break, they will play games if you have to leave early, and will not tell anyone if there is a possibility if we are staying longer than 5 or 6 hours. We just work and work until there's a sudden lunch break. Heads up if you're disabled, there's a short woman manager that will eventually get frustrated with your medical problems and think you're lying, so she accuses you of starting problems. There's an inhumane expectation to lift 100+ pounds off a conveyor belt without any kind of help or support. (Some of those boxes can be 8 feet wide too), most of the belt leaders do not care if you're struggling. You have to be their friend if you want help. The list does not end.

Viewing 268 - 270 of 601 Reviews

Jobs at OnTrac

Warehouse Package Handler

Warehouse Package Handler

Warehouse Package Handler

Customer Integration Associate

Warehouse Package Handler - AM

OnTrac

OnTrac reviews

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Review ontrac

Good but not great

Inhumane and disgusting

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