Does OnTrac pay their employees well?

According to anonymously submitted Glassdoor reviews, OnTrac employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at OnTrac. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at OnTrac?

38% of OnTrac employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OnTrac 3.1 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at OnTrac?

Package Handler (60) , Customer Service Representative (25) , Independent Contractor (21) , Sorter (21) , Driver (20) , Delivery Driver (19) , Operations Manager (17) , Warehouse Worker (17) , Dispatcher (15) , Courier (12) , General Manager (9) , Customer Service (8) , Logistics Coordinator (8) , Package Sorter (8) , Warehouse Associate (8)

What are the pros of working at OnTrac according to real employee reviews?

"Good pay ok hours stable" ((in 34 reviews)); "Great people to work with on an everyday basis" ((in 21 reviews)); "People and money are good" ((in 15 reviews)); "Ample opportunities for career advancement, coworkers are amazing, management is really helpful and is there for you, flexibility and your set up for success here." ((in 10 reviews)); "The company fosters a fun and dynamic work environment where creativity thrives." ((in 4 reviews))

What are the cons of working at OnTrac according to real employee reviews?

"no process, no logistics, route localization, bad managers, bad staffs" ((in 18 reviews)); "no benefits lack of opportunities" ((in 13 reviews)); "I work quite long hours in my job." ((in 13 reviews)); "Upper management can not be the best but most are very nice." ((in 11 reviews)); "No work life balance." ((in 9 reviews))

What are employees saying about OnTrac layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OnTrac layoffs and their outlook for job security at OnTrac in 2026.

What are the top reviewed OnTrac locations?

Vienna , Reno , Chantilly , Richmond , Chandler , Fontana , Commerce , Smyrna , Phoenix , Orlando , Paulsboro , New York , Cleveland , Woburn , Atlanta , Marietta , Maspeth , Charlotte , Ironton , Redlands , Henderson , Baltimore , Belleville , Dulles , DeSoto , Cincinnati , Denver , Kent , Pittsburgh , Franklin

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OnTrac

OnTrac reviews

3.0

38% would recommend to a friend

(601 total reviews)

Mike Brown

75% approve of CEO

43% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

2.7

Compensation and benefits

OnTrac has an employee rating of 3.0 out of 5 stars, based on 601 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OnTrac employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

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Reviews by job title

601 reviews

3.0

Dec 28, 2023

Ok

Delivery manager

Recommend

CEO approval

Business Outlook

Pros

You can have lots of routes

Cons

They will fire you without cause

2.0

Dec 22, 2023

Hotmess from start to finish

Package handler

Recommend

CEO approval

Business Outlook

Pros

Easy job to learn, don't have to interact with people too much, low tension, simple expectations to sort packages.

Cons

Paperwork doesn't get filed correctly and then they fire you over their mistake. Management argues a lot with each other and doesn't adequately train you before starting you in a new area, or hopes you'll figure it out, and in turn, make your coworkers dislike you mistakes and create tension between workers. Recruiters don't know what they're doing when hiring new people and they don't give information on when to attend orientation, leaving you wondering if you have a job or if you should show up in the first place.

1.0

Dec 19, 2023

Prepare to be over worked & under payed

Package handler

Recommend

CEO approval

Business Outlook

Pros

Zero good reasons to work there.

Cons

Revolving door of employees. Clueless management. Lack of organization. Zero company loyalty. Lack of financial compensation. Heavy work load. No holiday pay or PTO earned for PT employees

Viewing 274 - 276 of 601 Reviews

Jobs at OnTrac

Customer Integration Associate

Customer Integration Associate

Customer Enablement Manager

Enterprise Account Executive-Northeast

Customer Integration Associate

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Ok

Hotmess from start to finish

Prepare to be over worked & under payed

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