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      One Inc

      Engaged Employer

      One Inc reviews

      3.9

      72% would recommend to a friend

      (132 total reviews)
      avatar

      Ian Drysdale

      89% approve of CEO

      71% positive business outlook

      Ratings by category

      4.0

      Culture & values

      4.0

      Diversity & inclusion

      3.9

      Work/Life balance

      3.8

      Compensation and benefits

      3.6

      Senior management

      3.4

      Career opportunities

      One Inc has an employee rating of 3.9 out of 5 stars, based on 132 company reviews on Glassdoor which indicates that most employees have a good working experience there. The One Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      132 reviews
      3.0
      Nov 3, 2023

      Could be better…

      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, pay is competitive for Knoxville in similar job roles. Great coworkers in fellow CSAs…friendly and welcoming. Nice office. Easy day to day work load. M-F 8am to 5pm schedule.

      Cons

      Management needs work. Team leads are either clueless about the job or toxic and play favorites. Management doesn’t care about their employees- all are expendable. While there are opportunities for growth, they never promote from within so it doesn’t matter. Communication is terrible.

      avatar
      One Inc Response
      2y
      Thank you for the feedback. We want to offer both a better environment and better pay than other companies in Knoxville. Beyond pay and benefits and a nice place to work, it means employee respect and good leadership. We have continued to invest in management, and I will personally be talking to employees in the near future to get their perspective.
      5.0
      Oct 14, 2023

      Great Place

      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay Room to climb ladder 40 hr week Great training Good people to work with

      Cons

      Communication can be lacking sometimes, but not from the CEO

      avatar
      One Inc Response
      2y
      That is great feedback. Everyday, we work to be transparent and create new opportunities in a growing company. I will be in Knoxville before the end of the year. Thank you so much for your hard work and comments. Ian
      5.0
      Oct 11, 2023

      Growing fast, great work to be done

      Sr. cx manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing people, Strong relationships, Lots of opportunities, WFH, life balance

      Cons

      The work can be frantic, but if you’re resilient and organized it’s exciting

      avatar
      One Inc Response
      2y
      Thank you for the review and your leadership! Appreciate the Knoxville team. Yes, the pace of growth is very high.
      Viewing 73 - 75 of 132 Reviews
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      ReviewsOne Inc reviews

      Glassdoor has 147 One Inc reviews submitted anonymously by One Inc employees. Read employee reviews and ratings on Glassdoor to decide if One Inc is right for you.