Does One & Only Resorts pay their employees well?

According to anonymously submitted Glassdoor reviews, One & Only Resorts employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at One & Only Resorts. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at One & Only Resorts?

59% of One & Only Resorts employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated One & Only Resorts 2.8 out of 5 for work life balance, 3.4 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at One & Only Resorts?

Server/Waiter (4) , Host (3) , Restaurant Manager (3) , SPA Therapist (3) , Assistant Manager (2) , Butler (2) , Fitness Instructor (2) , Guest Experience (2) , Host/Hostess (2) , Management Trainee (2) , Reservations Agent (2) , Sales Manager (2) , Team Leader (2)

What are the pros of working at One & Only Resorts according to real employee reviews?

"Good benefit and well taking care of staff" ((in 8 reviews)); "The most beautiful locations to live in, amazing teams to work with" ((in 4 reviews)); "Guaranteed job security especially during corona period" ((in 3 reviews)); "Enjoy the people" ((in 3 reviews))

What are the cons of working at One & Only Resorts according to real employee reviews?

"Low salary and they should be room for promotions" ((in 10 reviews)); "Poor management" ((in 6 reviews)); "Might be in a situation to work extended hours, also within different departments" ((in 4 reviews)); "If you love your job, your team and have a great Manager, you'll have no complaints." ((in 3 reviews)); "Budget cuts, mediocre wages, lack of communication, out of office calls" ((in 3 reviews))

What are the top reviewed One & Only Resorts locations?

Big Sky , Los Angeles , Canada Lake

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One & Only Resorts

One & Only Resorts reviews

3.7

59% would recommend to a friend

(99 total reviews)

Richard Lyon

83% approve of CEO

65% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Career opportunities

3.4

Culture & values

3.3

Compensation and benefits

2.8

Work/Life balance

2.8

Senior management

One & Only Resorts has an employee rating of 3.7 out of 5 stars, based on 99 company reviews on Glassdoor which indicates that most employees have a good working experience there. The One & Only Resorts employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by disability

Disability

Reviews by job title

99 reviews

4.0

Oct 29, 2025

Typical resort employment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Good resort facilities available to staff - good perks and benefits (taking part of tours etc and reduced rates)

Cons

- high turnover and understaffing

2.0

Jul 8, 2025

Not recommended

Team leader

Recommend

CEO approval

Business Outlook

Pros

Salary paid on time. Opportunities for promotion (but not growth). 2 days off per week.

Cons

Lack of resources. Lack of organization. Lack of training. Too much micromanagement and no macromanagement. No effort from higher management to hold standards and offer 5 star quality service.

3.0

Apr 24, 2025

Alright

Valet parking

Recommend

CEO approval

Business Outlook

Pros

Pay, location, employees, housing, shuttle

Cons

Employees, management, housing, shuttle, roommates

Viewing 4 - 6 of 99 Reviews

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Jobs at One & Only Resorts

Manager, Marketing and Content

Agent, Reservations (Bozeman, MT)

Wellness Receptionist & Attendant