The job. You’re just changing peoples plans on them because they get called by some random lead vender, filling them with false promises, like a grocery card or utility assistance. The only people that get that are people with Medicaid and they are 95% of the time already on a plan with the max amount of otc.
You manipulate people all day that they are getting “additional benefits” but you ‘re just looking at other plans that are with the same insurance carrier as they have, then pitching things on the other plan that are better, while leaving out the cons of the plan and what they are losing.
The entire time you’re on the phone, you feel uncomfortable because the people on the line, think it’s a scam, they just go through the whole process out of desperation.
The smart ones don’t do it and Hangup on you.
Then your managers and Project managers will micromanage you all day, 9 hours a day.
You get 30 minutes of personal time through the whole day, which is used for going to the bathroom. So the only break you get off the phone is lunch and the bathroom. Other than that you’ll be asking people for all their doctors and meds which they don’t know, so you’ll be doing a lot of google searches in hopes to find it. If you can’t, you either lose the sale and get yelled at or you put the sale through and a team that sits on the 19th floor, called the QA team. A team of incompetent individuals listen to your call and mark points off. The reason they do this is because the lower your QA is, the more of your bonus that can take away from you.
They give you your commission as a bonus so that they don’t have to pay you it if you quit or they fire you.
Benefits are bad, pay is bad, sick time is awful, PTO is even worse, you need a doctors note for sick days like you’re back in high school.
You’re surrounded by a bunch of frat dudes and the company is literally ran like a frat house.
They promote you based on a popularity contest. Theres no work/life balance. Your entire life will consist of Medicare. If you take this job, you will hate your life, ever. Single day.
