OneDigital reviews

2.9

46% would recommend to a friend

(955 total reviews)
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Adam Bruckman

62% approve of CEO

45% positive business outlook

OneDigital has an employee rating of 2.9 out of 5 stars, based on 955 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OneDigital employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

955 reviews
1.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

- You work at Sears Tower - PTO - Good first cooperate job for a foot in the door - Most coworkers are pretty chill

Cons

There is a MASSIVE exodus of almost all Top Talent here being fired or quitting, whichever comes first. They company is deliberately making up and changing rules day by day to makes sales go down so people quit because they're making less and less money or get fired because of new rules. They recently fired a 5 year manager over the phone after she already left work without her knowledge. Another 2 mangers that started with the company over 7 years ago have left because of the constant micro-managing and the executives/Presidents that bought the company a few years back have never sold Medicare and are treating the branch like every other insurance sector. They are also pushing out the top 3 current managers and most of the top sales agents across the different programs with blatant harassment and write-ups. The company has lost a few carriers such as Devoted and Humana and from what it sounds like they are about to lose a few other big ones like UHC and Aetna. There is no retention team so after you make a sale you transfer to Member services who does the exact same job that you just did and then the clients never hear from us again so for a lot of agent half the work they've done over the month to get paid is a waste because they disenroll the next month. The leads the company is buying are getting worse and worse each year as well. They used to buy leads that would send clients over who were looking at reviewing their Medicare benefits and knew they would potentially have to change plans, Yes the leads cost a bit more but they lead to better sales, better retention, and less complaints. Now they are buying leads from Lead Vendors have lawsuits against them for calling people on the National DNC list and Lead Vendors that are telling clients they qualify for a $3,000 monthly food card with a 2 minute phone call. I'm pretty sure ODAH also just had a data breach and may end up in a class-action lawsuit as well soon because of it. As far as bonuses go most agents are making 300-800$ a month on bonuses after taxes. You will be getting roughly 3-4k a month after taxes and insurance and everything and then a small bonus ontop of that that is HEAVILY taxed. We used to get a lot more but the company is about to fold so they're paying us less and less each year. They gave Agents over a year here a 5k retention bonus to stay but most of them left right after or are getting fired now.

1.0
Jan 12, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros whatsoever. Sugar coated a lot of details

Cons

They hire a lot for AEP and don’t tell people they’ll be working 6 days a week all 10 hour shifts and no commision until 3 months later.

3.0
Dec 18, 2025

Very stressful

Recommend
CEO approval
Business Outlook

Pros

Weekends off, and it’s 8-5 kinda job.

Cons

AEP is the worst when it comes to how they micromanage you. They have standards that are so high and not achievable. I’ve been told by several managers and even employees who have been there multiple years that it’s not worth it.

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OneDigital Response
6mo
Thank you for taking the time to share your experience with us. Work-life balance is something we value at OneDigital Advanced Health. We understand that high-pressure periods and ambitious goals can be stressful, and we’re committed to finding the right balance between supporting our team and achieving our business objectives. We strive to foster a culture of trust, respect, and open communication. We’re listening to your input and will continue working to improve our processes, reduce unnecessary stress, and create an environment where every team member feels valued and empowered to succeed. Thank you again for your honesty and for being part of the OneDigital Advanced Health team. -Amber Walker, Director of Human Resources, OneDigital Advanced Health
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Glassdoor has 994 OneDigital reviews submitted anonymously by OneDigital employees. Read employee reviews and ratings on Glassdoor to decide if OneDigital is right for you.