OneDigital reviews

2.9

46% would recommend to a friend

(955 total reviews)
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Adam Bruckman

62% approve of CEO

45% positive business outlook

OneDigital has an employee rating of 2.9 out of 5 stars, based on 955 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OneDigital employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

955 reviews
2.0
Jun 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Seems like the company culture is there

Cons

The company struggles to keep a sales team due to the poor structure and compensation

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OneDigital Response
1y
Thank you for sharing your honest feedback and for highlighting our company culture—we’re glad to hear that’s been a positive aspect of your experience. Our business is growing very quickly, and we hire many new people every year. We appreciate your input regarding the company's compensation and structure. If you have further information to provide, my door is always open for you to stop by and provide direct feedback and suggestions. -Amber Walker, Director of Human Resources, OneDigital Advanced Health
3.0
Jun 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Overall, I'd say OneDigital itself isn't a horrible place to work. However, your experience there will very much depend on the management team and micro-culture of the group you work within (meaning, the area of the country as well as the "vertical" you worked in, such as retirement, benefits, HR, or sales). "Unlimited" PTO for salaried exempt employees is nice, but depending on your team you might not really be able to take time off.

Cons

OneDigital has grown rapidly through M&A in the last few years, so the company operates in a very fragmented manner. Speaking for the team I was on, there was a LOT of micromanagement and insecure leadership. Additionally, there were a number of really high-performing employees who were there one minute, gone the next, which doesn't instill confidence. From my perspective, your success (or lack thereof) was almost entirely dependent on how willing you were to suck up to the management team in your area. I would say you REALLY have to be willing to "drink the Kool-Aid" if you want to do well there. It's interesting to notice the trend in the last few years with regard to OneDigital reviews. When I joined, the reviews were overall very positive, and the CEO had an approval rating of about 4.8%. Now, the CEO's rating is 71% and only 52% of employees would recommend OneDigital as a good place to work? Seems like the company is on a downward trajectory. I even had a former client tell me they'd be shocked if the company was still in business a year from now (though I suspect they were just talking about my team, not OneDigital as a whole). While I would love to be able to applaud the culture and values of the company (which are very good on paper), the simple truth is that my team really didn't follow those values. While I was enthusiastic when I first joined the company, I quickly lost hope that management would take any action based on the feedback they received. One of my biggest frustrations was the lack of feedback from management on how to be successful; there were poorly defined metrics and no real formal performance reviews, so it left team members floundering.

Viewing 160 - 162 of 955 Reviews

Glassdoor has 994 OneDigital reviews submitted anonymously by OneDigital employees. Read employee reviews and ratings on Glassdoor to decide if OneDigital is right for you.