OneDigital reviews

No over-arching model. If you are not in sales and/or a broker, you are often pushed to the side. No client retention bonuses for support staff (at least in my experience), even though the support staff was usually the reason a client decided to renew. Every office/acquisition is just allowed to do there own thing, which causes confusion. Brokers are often allowed to “throw things over the fence” to the support staff, and will often blame said staff when something goes wrong (even though most of the time it is the broker and/or client’s fault). Support staff is then left to take the blame and pick up the pieces. The relationship between brokers and support staff is pretty negative overall.