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      OneSource Virtual

      Engaged Employer

      OneSource Virtual reviews

      4.2

      81% would recommend to a friend

      (285 total reviews)
      avatar

      John Bax

      100% approve of CEO

      85% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.3

      Work/Life balance

      4.0

      Culture & values

      3.9

      Senior management

      3.9

      Compensation and benefits

      3.6

      Career opportunities

      OneSource Virtual has an employee rating of 4.2 out of 5 stars, based on 285 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OneSource Virtual employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      285 reviews
      5.0
      Nov 12, 2025

      Very good overall

      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great environment and culture overall.

      Cons

      Not a solid program for career growth.

      avatar
      OneSource Virtual Response
      2mo
      Thank you for taking the time to share your experience, and for your continued dedication to OSV! It's great to hear that the people and culture have been a highlight for you. Workload balance is something we take seriously, and we recognize it can look different across teams. We'd encourage you to have an open conversation with your manager if that's been a challenge. Work-life balance matters to us, and we want every team member to feel set up for success.
      4.0
      Nov 9, 2025

      QA Specialist

      Qa specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Complete WFM position Flexible Time Off policy Holiday Hours Decent Benefits package

      Cons

      No Tuition Reimbursement Both Pros and Cons with training agents remotely Expect to perform tasks outside of your job description No additional pay or compensation for additional tasks Annual Salary and Bonus increases are very minimal Bonus is based partly on company performance regardless of employee performance Constant changes to processes and the need to adapt or stay behind Expect management to contact you outside of business hours Constant reorganizations This position itself does not have a lot of opportunity for advancement unless you move to a different department or change roles.

      avatar
      OneSource Virtual Response
      2mo
      Thank you for your loyalty and dedication over the past five-plus years, and for taking the time to share such detailed feedback! We're glad the flexibility, time off, and benefits have been positive in your experience. We appreciate your honesty and take your feedback seriously. We'd encourage you to connect with your manager or HR Business Partner to discuss your concerns. Your tenure and contributions matter, and we're committed to listening and finding ways to make sure you feel supported in your role.
      4.0
      Oct 17, 2025

      Good Place to work

      Tax consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work/Life Flexibility Transparent Company Good Company Values

      Cons

      Company raises not always in tune with current economic or marketing trends

      avatar
      OneSource Virtual Response
      2mo
      Thank you for the kind words! Hearing that our culture of flexibility and transparency resonates with our team means a lot. That's the environment we strive to create every day. We appreciate your feedback regarding compensation. Market trends are always taken into account as we consider how to invest in our employees, and your input is important in this process. We encourage you to connect with your manager or your HR Business Partner to discuss your specific situation further.
      Viewing 10 - 12 of 285 Reviews
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      ReviewsOneSource Virtual reviews

      Glassdoor has 497 OneSource Virtual reviews submitted anonymously by OneSource Virtual employees. Read employee reviews and ratings on Glassdoor to decide if OneSource Virtual is right for you.