Does OneTouch Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, OneTouch Direct employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at OneTouch Direct. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at OneTouch Direct?

35% of OneTouch Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OneTouch Direct 2.8 out of 5 for work life balance, 2.6 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at OneTouch Direct?

Customer Service Representative (56) , Sales Representative (30) , Sales Associate (13) , Sales Agent (9) , Customer Service Representative (CSR) (8) , Sales (7) , Trainer (7) , Call Center Representative (5) , Customer Service (5) , Outbound Sales Representative (5) , TELESALES Representative (5) , Telesales Agent (5) , Inside Sales Representative (4) , Recruiter (4) , Supervisor (4)

What are the pros of working at OneTouch Direct according to real employee reviews?

"Pay is good for someone wanting to start out" ((in 34 reviews)); "great commission when phones are ringing" ((in 18 reviews)); "Great people and fun environment." ((in 16 reviews)); "Decent money, work from home." ((in 13 reviews)); "Good benefits if you last 90 days." ((in 10 reviews))

What are the cons of working at OneTouch Direct according to real employee reviews?

"You never know when a client will pull their contract because of a bad employee or management." ((in 35 reviews)); "Supervisors don't know much about the products/services/updates" ((in 20 reviews)); "To much favoritism going on management does not listen to legit complaints and does not respond well to employees concerns on the floor." ((in 11 reviews)); "Training is pointless, unlearn everything you’re taught once you get on sales floor" ((in 7 reviews)); "All the managers care about is sales and billable minutes." ((in 6 reviews))

What are employees saying about OneTouch Direct layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OneTouch Direct layoffs and their outlook for job security at OneTouch Direct in 2026.

What are the top reviewed OneTouch Direct locations?

Tampa , San Antonio , Buffalo , Brandon , Orchard Park , Nashville , Pompton Plains , Lebanon , Cape Coral , Clearwater , Odessa , Palm Harbor , Riverview , Valrico , Donelson , East Lake

OneTouch Direct reviews

2.7

35% would recommend to a friend

(384 total reviews)

Joseph Mole

33% approve of CEO

29% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (384 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

OneTouch Direct has an employee rating of 2.7 out of 5 stars, based on 384 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OneTouch Direct employee rating is 27% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

384 reviews

3.0

Apr 22, 2014

Great pay with a revolving door.

Sales representative

Recommend

CEO approval

Business Outlook

Pros

If working in sales, you can make a lot of money. You can make more than $500 per week easily, and much more with hard work. Usually the clients are reputable, like ATT, Verizon, or T-Mobile.

Cons

Miss the quota, you're fired! Plenty of break time. Tough on attendance. Once you're out, it's difficult to get rehired. Usually uneducated managers try to push numbers more than ethics. That being said, sloppy scammers get fired.

4.0

Apr 21, 2014

Overall it is a good company to work for.

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Pay and commission are okay. You have the potential to make a lot of money.

Cons

Supervisors can be unwilling to cooperate with you. Lots of drama at this job.

1.0

Apr 20, 2014

One of my worst jobs ever

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Full time employment...will hire ANYONE

Cons

Poor training, lack of support, poor quality of product being pushed on to customers, basically no way to resolve ppl's problems, you just pass the buck, goaded to give customers stuff they don't need.. After day in and day out of hearing ppl have so much problems w/ this product, it became harder and harder to up sell or sign ppl up. My conscious would not let me and I had to resign

Viewing 343 - 345 of 384 Reviews

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OneTouch Direct

OneTouch Direct reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great pay with a revolving door.

Overall it is a good company to work for.

One of my worst jobs ever

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Jobs at OneTouch Direct