Question 1

Does OneTouch Direct pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, OneTouch Direct employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at OneTouch Direct. This rating has improved by 5% over the last 12 months.

Question 2

How satisfied are employees working at OneTouch Direct?

Accepted Answer

35% of OneTouch Direct employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated OneTouch Direct 2.8 out of 5 for work life balance, 2.6 for culture and values and 2.4 for career opportunities.

Question 3

What are the top reviewed jobs at OneTouch Direct?

Accepted Answer

Customer Service Representative (56), Sales Representative (30), Sales Associate (13), Sales Agent (9), Customer Service Representative (CSR) (8), Sales (7), Trainer (7), Call Center Representative (5), Customer Service (5), Outbound Sales Representative (5), TELESALES Representative (5), Telesales Agent (5), Inside Sales Representative (4), Recruiter (4), Supervisor (4)

Question 4

What are the pros of working at OneTouch Direct according to real employee reviews?

Accepted Answer

"Pay is good for someone wanting to start out" ((in 34 reviews)); "great commission when phones are ringing" ((in 18 reviews)); "Great people and fun environment." ((in 16 reviews)); "Decent money, work from home." ((in 13 reviews)); "Good benefits if you last 90 days." ((in 10 reviews))

Question 5

What are the cons of working at OneTouch Direct according to real employee reviews?

Accepted Answer

"You never know when a client will pull their contract because of a bad employee or management." ((in 35 reviews)); "Supervisors don't know much about the products/services/updates" ((in 20 reviews)); "To much favoritism going on management does not listen to legit complaints and does not respond well to employees concerns on the floor." ((in 11 reviews)); "Training is pointless, unlearn everything you’re taught once you get on sales floor" ((in 7 reviews)); "All the managers care about is sales and billable minutes." ((in 6 reviews))

Question 6

What are employees saying about OneTouch Direct layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OneTouch Direct layoffs and their outlook for job security at OneTouch Direct in 2026.

Question 7

What are the top reviewed OneTouch Direct locations?

Accepted Answer

Tampa, San Antonio, Buffalo, Brandon, Orchard Park, Nashville, Pompton Plains, Lebanon, Cape Coral, Clearwater, Odessa, Palm Harbor, Riverview, Valrico, Donelson, East Lake

OneTouch Direct

OneTouch Direct reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

it was a rewarding experience to work with Verizon wireless customers

Customer Service

HORRIBLE

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