Does OneTouch Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, OneTouch Direct employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at OneTouch Direct. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at OneTouch Direct?

35% of OneTouch Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OneTouch Direct 2.8 out of 5 for work life balance, 2.6 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at OneTouch Direct?

Customer Service Representative (56) , Sales Representative (30) , Sales Associate (13) , Sales Agent (9) , Customer Service Representative (CSR) (8) , Sales (7) , Trainer (7) , Call Center Representative (5) , Customer Service (5) , Outbound Sales Representative (5) , TELESALES Representative (5) , Telesales Agent (5) , Inside Sales Representative (4) , Recruiter (4) , Supervisor (4)

What are the pros of working at OneTouch Direct according to real employee reviews?

"Pay is good for someone wanting to start out" ((in 30 reviews)); "Great people and fun environment." ((in 16 reviews)); "it's okay great pay and commission based and hours" ((in 16 reviews)); "Decent money, work from home." ((in 15 reviews)); "Good benefits if you last 90 days." ((in 13 reviews))

What are the cons of working at OneTouch Direct according to real employee reviews?

"You never know when a client will pull their contract because of a bad employee or management." ((in 32 reviews)); "Supervisors don't know much about the products/services/updates" ((in 19 reviews)); "To much favoritism going on management does not listen to legit complaints and does not respond well to employees concerns on the floor." ((in 9 reviews)); "Training was indifferent and not ongoing." ((in 8 reviews)); "All the managers care about is sales and billable minutes." ((in 6 reviews))

What are employees saying about OneTouch Direct layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OneTouch Direct layoffs and their outlook for job security at OneTouch Direct in 2026.

What are the top reviewed OneTouch Direct locations?

Tampa , San Antonio , Buffalo , Brandon , Orchard Park , Nashville , Pompton Plains , Lebanon , Cape Coral , Clearwater , Odessa , Palm Harbor , Riverview , Valrico , Donelson , East Lake

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OneTouch Direct

OneTouch Direct reviews

2.7

35% would recommend to a friend

(384 total reviews)

Joseph Mole

33% approve of CEO

29% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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OneTouch Direct has an employee rating of 2.7 out of 5 stars, based on 384 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OneTouch Direct employee rating is 27% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

384 reviews

2.0

Jan 25, 2022

Terrible Experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- met some amazing people who i’m still friends with - benefits

Cons

- favouritism - terrible management - horrible schedule

3.0

Dec 7, 2021

Job review on One Touch Direct

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I made good friends at the company that I will always remember.

Cons

I enjoyed working at one touch direct at first, I was hired to receive inbound calls until I started making outbound calls then I hated it

4.0

Aug 24, 2021

Best call centre, but still a call centre

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Great people Great benefits Actual recognition and bonuses for projects Mostly work from home

Cons

It's still a call centre job, with all the downsides that has.

Viewing 367 - 369 of 384 Reviews

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