Does OneTouch Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, OneTouch Direct employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at OneTouch Direct. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at OneTouch Direct?

35% of OneTouch Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OneTouch Direct 2.8 out of 5 for work life balance, 2.6 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at OneTouch Direct?

Customer Service Representative (56) , Sales Representative (30) , Sales Associate (13) , Sales Agent (9) , Customer Service Representative (CSR) (8) , Sales (7) , Trainer (7) , Call Center Representative (5) , Customer Service (5) , Outbound Sales Representative (5) , TELESALES Representative (5) , Telesales Agent (5) , Inside Sales Representative (4) , Recruiter (4) , Supervisor (4)

What are the pros of working at OneTouch Direct according to real employee reviews?

"Pay is good for someone wanting to start out" ((in 30 reviews)); "Great people and fun environment." ((in 16 reviews)); "it's okay great pay and commission based and hours" ((in 16 reviews)); "Decent money, work from home." ((in 15 reviews)); "Good benefits if you last 90 days." ((in 13 reviews))

What are the cons of working at OneTouch Direct according to real employee reviews?

"You never know when a client will pull their contract because of a bad employee or management." ((in 32 reviews)); "Supervisors don't know much about the products/services/updates" ((in 19 reviews)); "To much favoritism going on management does not listen to legit complaints and does not respond well to employees concerns on the floor." ((in 9 reviews)); "Training was indifferent and not ongoing." ((in 8 reviews)); "All the managers care about is sales and billable minutes." ((in 6 reviews))

What are employees saying about OneTouch Direct layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OneTouch Direct layoffs and their outlook for job security at OneTouch Direct in 2026.

What are the top reviewed OneTouch Direct locations?

Tampa , San Antonio , Buffalo , Brandon , Orchard Park , Nashville , Pompton Plains , Lebanon , Cape Coral , Clearwater , Odessa , Palm Harbor , Riverview , Valrico , Donelson , East Lake

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OneTouch Direct

OneTouch Direct reviews

2.7

35% would recommend to a friend

(384 total reviews)

Joseph Mole

33% approve of CEO

29% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.8

Work/Life balance

2.6

Culture & values

2.4

Senior management

2.4

Compensation and benefits

2.4

Career opportunities

OneTouch Direct has an employee rating of 2.7 out of 5 stars, based on 384 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OneTouch Direct employee rating is 27% below average for employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

384 reviews

2.0

Apr 5, 2017

Good if you like to manipulate

Telesales representative

Recommend

CEO approval

Business Outlook

Pros

- good salary if you're good at sales - games and draws - lots of hours - 2 15 minute breaks and half hour lunch

Cons

- push you too hard to make sales - don't receive any commission for the day if you get under quota - deduct bathroom usage for break - encouraged to push customers despite lack of interest or desire

3.0

Nov 1, 2016

Campaign Att

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice people and great trainer job is difficult at best and the leads could be alot better

Cons

Bad leads feels like I am working for 411 sometimes. Explanation of the Pay was misleading

2.0

Jul 21, 2016

Only work here if you have to

Telephone sales representative

Recommend

CEO approval

Business Outlook

Pros

Relatively steady job with steady income Good commission Not a physically demanding job Benefits (health, dental, etc.) Relatively nice co-workers Good training Sometimes there are cool spiffs/incentives

Cons

Dirty workplace Slow wi-fi (sometimes no wi-fi) Prolonged employment may cause hearing loss and/or problems with posture, joint pain, etc. Annoying supervisors Supervisors don't know much about the products/services/updates Boring, tedious, repetitive Lots of transfers, customer complaints Can't leave workstation after a certain time of day Forced to pitch outdated products No real opportunity for job growth Not paid for breaks/lunches Scheduled breaks/lunches Forced to call people at absurd times of the day and holidays Commission cut when you miss work Disappointing leads Sometimes bothered on your days off to work Have to work 6 day work weeks without overtime pay Arbitrary accusations of "burning leads"

Viewing 379 - 381 of 384 Reviews

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