Does OneTouch Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, OneTouch Direct employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at OneTouch Direct. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at OneTouch Direct?

35% of OneTouch Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OneTouch Direct 2.8 out of 5 for work life balance, 2.6 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at OneTouch Direct?

Customer Service Representative (56) , Sales Representative (30) , Sales Associate (13) , Sales Agent (9) , Customer Service Representative (CSR) (8) , Sales (7) , Trainer (7) , Call Center Representative (5) , Customer Service (5) , Outbound Sales Representative (5) , TELESALES Representative (5) , Telesales Agent (5) , Inside Sales Representative (4) , Recruiter (4) , Supervisor (4)

What are the pros of working at OneTouch Direct according to real employee reviews?

"Pay is good for someone wanting to start out" ((in 29 reviews)); "Commission is good if you work for it" ((in 17 reviews)); "Great people and fun environment." ((in 16 reviews)); "Decent money, work from home." ((in 14 reviews)); "Flexible schedules and very diverse." ((in 12 reviews))

What are the cons of working at OneTouch Direct according to real employee reviews?

"You never know when a client will pull their contract because of a bad employee or management." ((in 30 reviews)); "Supervisors don't know much about the products/services/updates" ((in 22 reviews)); "To much favoritism going on management does not listen to legit complaints and does not respond well to employees concerns on the floor." ((in 10 reviews)); "Leadership was awful and they showed favoritism" ((in 7 reviews)); "All the managers care about is sales and billable minutes." ((in 6 reviews))

What are employees saying about OneTouch Direct layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OneTouch Direct layoffs and their outlook for job security at OneTouch Direct in 2026.

What are the top reviewed OneTouch Direct locations?

Tampa , San Antonio , Buffalo , Brandon , Orchard Park , Nashville , Pompton Plains , Lebanon , Cape Coral , Clearwater , Odessa , Palm Harbor , Riverview , Valrico , Donelson , East Lake

OneTouch Direct reviews

2.7

35% would recommend to a friend

(384 total reviews)

Joseph Mole

33% approve of CEO

29% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (384 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

OneTouch Direct has an employee rating of 2.7 out of 5 stars, based on 384 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OneTouch Direct employee rating is 27% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

384 reviews

4.0

May 15, 2023

Its okay

Sales chat agent

Recommend

CEO approval

Business Outlook

Pros

Working from home was good

Cons

Kind of like to micromanage and talk down to you

2.0

Apr 27, 2023

Would never recommend.

Virtual retail rep

Recommend

CEO approval

Business Outlook

Pros

The remote work environment was the only pro.

Cons

Disorganized management and ever-changing compensation structures. Lack of support for both employees and customers. Upper management leads with fear tactics and go after mid level employees while under preforming employees are looked past.

1.0

Apr 19, 2023

Low Wages, Hostility, Management Deficiencies

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

There are indoor bathrooms and the receptionist, Amanda, is wonderful.

Cons

Compensation is very low, employees are lied to regarding commission and billable minutes bonuses. Employees are only allowed two 10 minutes breaks per shift and a very short lunch break, co-workers harass other co-workers and management turns a blind eye, Extremely unprofessional!

Viewing 64 - 66 of 384 Reviews

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Jobs at OneTouch Direct

Customer Service Representative - Remote

Remote Client Support Agent - San Antonio, TX

Chat Customer Support Representative - AT&T

Weekend Cleaner - Part Time

Remote Client Support Agent - San Antonio, TX

OneTouch Direct

OneTouch Direct reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Its okay

Would never recommend.

Low Wages, Hostility, Management Deficiencies

Top companies for "Compensation and Benefits" near you

Jobs at OneTouch Direct