Does OneTouch Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, OneTouch Direct employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at OneTouch Direct. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at OneTouch Direct?

35% of OneTouch Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OneTouch Direct 2.8 out of 5 for work life balance, 2.6 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at OneTouch Direct?

Customer Service Representative (56) , Sales Representative (30) , Sales Associate (13) , Sales Agent (9) , Customer Service Representative (CSR) (8) , Sales (7) , Trainer (7) , Call Center Representative (5) , Customer Service (5) , Outbound Sales Representative (5) , TELESALES Representative (5) , Telesales Agent (5) , Inside Sales Representative (4) , Recruiter (4) , Supervisor (4)

What are the pros of working at OneTouch Direct according to real employee reviews?

"Pay is good (currently $12 in my department)." ((in 29 reviews)); "great commission when phones are ringing" ((in 19 reviews)); "Great people and fun environment." ((in 17 reviews)); "Decent money, work from home." ((in 13 reviews)); "Good benefits if you last 90 days." ((in 11 reviews))

What are the cons of working at OneTouch Direct according to real employee reviews?

"You never know when a client will pull their contract because of a bad employee or management." ((in 32 reviews)); "Supervisors don't know much about the products/services/updates" ((in 19 reviews)); "To much favoritism going on management does not listen to legit complaints and does not respond well to employees concerns on the floor." ((in 11 reviews)); "Training is pointless, unlearn everything you’re taught once you get on sales floor" ((in 9 reviews)); "All the managers care about is sales and billable minutes." ((in 6 reviews))

What are employees saying about OneTouch Direct layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OneTouch Direct layoffs and their outlook for job security at OneTouch Direct in 2026.

What are the top reviewed OneTouch Direct locations?

Tampa , San Antonio , Buffalo , Brandon , Orchard Park , Nashville , Pompton Plains , Lebanon , Cape Coral , Clearwater , Odessa , Palm Harbor , Riverview , Valrico , Donelson , East Lake

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OneTouch Direct

OneTouch Direct reviews

2.7

35% would recommend to a friend

(385 total reviews)

Joseph Mole

33% approve of CEO

29% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.8

Work/Life balance

2.6

Culture & values

2.4

Senior management

2.4

Compensation and benefits

2.4

Career opportunities

OneTouch Direct has an employee rating of 2.7 out of 5 stars, based on 385 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OneTouch Direct employee rating is 27% below average for employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

385 reviews

5.0

Sep 30, 2022

Five Star People Equal This 5 Star Score!

Outbound sales agent

Recommend

CEO approval

Business Outlook

Pros

Of all the companies I've worked with, owned, or been employed by, I've never been associated with as large a group of people with such strong, positive values re work, integrity and a genuine care to help others succeed. This applies both to management and sales agents. If you're a positive person and enjoy consistent learning experiences to grow/refine your skill sets, you'll love working at OneTouch Direct.

Cons

The same as "Advice to management": Would love to see something that would enable greater opportunities for more of the better sellers to earn 6 figures, based on a 45 hours or less work week.

5.0

Sep 20, 2022

Great place to work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

They care about their employees.

Cons

The pay was not great.

3.0

Sep 20, 2022

Better than most Call Centres, But still a Call Centre

Bilingual customer service representative

Recommend

CEO approval

Business Outlook

Pros

Your direct team will usually be great. Direct managers are usually hit or miss, but mine was fantastic. While I can't say for much of the company, my team was fully remote.

Cons

Like most call centres, there is high turnover and burnout. Upper management likes to mess around with team dynamics and nitpick

Viewing 85 - 87 of 385 Reviews

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