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OneTouch Direct

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OneTouch Direct reviews

2.7

35% would recommend to a friend

(385 total reviews)

Joseph Mole

33% approve of CEO

29% positive business outlook

OneTouch Direct has an employee rating of 2.7 out of 5 stars, based on 385 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OneTouch Direct employee rating is 27% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

385 reviews
2.0
Jun 23, 2025

No Comment

Recommend
CEO approval
Business Outlook

Pros

I have nothing to say..

Cons

I have nothing to say.

4.0
May 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay Environment Free food Etc

Cons

They can move you Some training is not the best

avatar
OneTouch Direct Response
1y
Thank you for taking the time to share your experience with us. We're glad to hear you enjoyed aspects of your time at OneTouch Direct, including the pay, environment, and added perks like meal stipends. Creating a positive-fun workplace experience is something we take pride in. We also appreciate your feedback regarding training and program transitions. While business needs may occasionally require role or department changes, we aim to communicate those shifts clearly and ensure proper support is provided during transitions. We’re also actively working to strengthen our training programs to better equip both new and tenured team members for success. Thank you again for your contributions while at OneTouch Direct, and we wish you continued success in your career journey.
1.0
Apr 12, 2025

Nonsense

Recommend
CEO approval
Business Outlook

Pros

Unlimited overtime most of the time

Cons

Junk calls from peopel with billing issues 95% of the calls. Commission structure is a joke if your not scamming to sell some 85yo a dual Sim number they don't need and a tablet line. Only for them to not be able to get it off their account after 30 days because ATT doesn't gaf.

avatar
OneTouch Direct Response
1y
Thank you for taking the time to share your experience with us. We're sorry to hear that your time at OneTouch Direct did not meet your expectations. We understand the challenges that can come with working in a high-volume customer contact environment and appreciate your feedback regarding the nature of the calls and the commission structure. We regularly review our compensation models to ensure they are fair, motivating, and aligned with ethical sales practices. Regarding your comments on workplace standards and professionalism, we take these matters seriously. We are committed to maintaining a respectful, inclusive, and professional environment for all employees. If any team member feels uncomfortable or observes behavior that does not reflect our values, we encourage them to report it immediately so appropriate action can be taken. Your feedback has been shared with our leadership and ER teams as part of our ongoing effort to improve both our culture and the experience of our employees. We wish you all the best in your future endeavors and thank you again for your input.
Viewing 91 - 93 of 385 Reviews

Glassdoor has 389 OneTouch Direct reviews submitted anonymously by OneTouch Direct employees. Read employee reviews and ratings on Glassdoor to decide if OneTouch Direct is right for you.