Does OneTouch Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, OneTouch Direct employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at OneTouch Direct. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at OneTouch Direct?

35% of OneTouch Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OneTouch Direct 2.8 out of 5 for work life balance, 2.6 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at OneTouch Direct?

Customer Service Representative (56) , Sales Representative (30) , Sales Associate (13) , Sales Agent (9) , Customer Service Representative (CSR) (8) , Sales (7) , Trainer (7) , Call Center Representative (5) , Customer Service (5) , Outbound Sales Representative (5) , TELESALES Representative (5) , Telesales Agent (5) , Inside Sales Representative (4) , Recruiter (4) , Supervisor (4)

What are the pros of working at OneTouch Direct according to real employee reviews?

"Pay is good for someone wanting to start out" ((in 29 reviews)); "Great people and fun environment." ((in 19 reviews)); "Commission is good if you work for it" ((in 18 reviews)); "Good benefits if you last 90 days." ((in 13 reviews)); "Decent money, work from home." ((in 13 reviews))

What are the cons of working at OneTouch Direct according to real employee reviews?

"You never know when a client will pull their contract because of a bad employee or management." ((in 31 reviews)); "Supervisors don't know much about the products/services/updates" ((in 18 reviews)); "To much favoritism going on management does not listen to legit complaints and does not respond well to employees concerns on the floor." ((in 10 reviews)); "All the managers care about is sales and billable minutes." ((in 6 reviews)); "Upper management is always talking about making sure agents and sups are doing their jobs correctly because There are always chances to get fired basically, but they don’t worry because it’s never their job on the line." ((in 6 reviews))

What are employees saying about OneTouch Direct layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OneTouch Direct layoffs and their outlook for job security at OneTouch Direct in 2026.

What are the top reviewed OneTouch Direct locations?

Tampa , San Antonio , Buffalo , Brandon , Orchard Park , Nashville , Pompton Plains , Lebanon , Cape Coral , Clearwater , Odessa , Palm Harbor , Riverview , Valrico , Donelson , East Lake

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OneTouch Direct

OneTouch Direct reviews

2.7

35% would recommend to a friend

(385 total reviews)

Joseph Mole

33% approve of CEO

29% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.8

Work/Life balance

2.6

Culture & values

2.4

Senior management

2.4

Compensation and benefits

2.4

Career opportunities

OneTouch Direct has an employee rating of 2.7 out of 5 stars, based on 385 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OneTouch Direct employee rating is 27% below average for employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

385 reviews

3.0

Aug 2, 2023

Live Chat Sales Agent

Live chat sales agent

Recommend

CEO approval

Business Outlook

Pros

Flexible, work from home, decent support/training

Cons

If you don't make sales goals each week you get put on a performance plan, have to keep to adherence, everything is monitored, can't manage your own time.

3.0

Jul 27, 2023

It's okay

Customer service sales associate

Recommend

CEO approval

Business Outlook

Pros

Commission, experience, full time, equipment provided

Cons

Inconsistencies, unorganized, uncapped commission but change the structure, nepotism

2.0

Jul 16, 2023

Company needs serious work

Agent

Recommend

CEO approval

Business Outlook

Pros

- Super Flexible - Desk Job - People are super nice

Cons

- No consistency - Customers are rude - Management only cares about numbers and will tell you to lie to get customers to buy products - Will cheat you out of a paycheck any way they can - Management is always changing the rules on whats acceptable on the phones and in the office. - They pick favorites

Viewing 124 - 126 of 385 Reviews

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