Does OneTouch Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, OneTouch Direct employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at OneTouch Direct. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at OneTouch Direct?

35% of OneTouch Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OneTouch Direct 2.8 out of 5 for work life balance, 2.6 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at OneTouch Direct?

Customer Service Representative (56) , Sales Representative (30) , Sales Associate (13) , Sales Agent (9) , Customer Service Representative (CSR) (8) , Sales (7) , Trainer (7) , Call Center Representative (5) , Customer Service (5) , Outbound Sales Representative (5) , TELESALES Representative (5) , Telesales Agent (5) , Inside Sales Representative (4) , Recruiter (4) , Supervisor (4)

What are the pros of working at OneTouch Direct according to real employee reviews?

"Pay is good for someone wanting to start out" ((in 29 reviews)); "Great people and fun environment." ((in 19 reviews)); "Commission is good if you work for it" ((in 18 reviews)); "Good benefits if you last 90 days." ((in 13 reviews)); "Decent money, work from home." ((in 13 reviews))

What are the cons of working at OneTouch Direct according to real employee reviews?

"You never know when a client will pull their contract because of a bad employee or management." ((in 31 reviews)); "Supervisors don't know much about the products/services/updates" ((in 18 reviews)); "To much favoritism going on management does not listen to legit complaints and does not respond well to employees concerns on the floor." ((in 10 reviews)); "All the managers care about is sales and billable minutes." ((in 6 reviews)); "Upper management is always talking about making sure agents and sups are doing their jobs correctly because There are always chances to get fired basically, but they don’t worry because it’s never their job on the line." ((in 6 reviews))

What are employees saying about OneTouch Direct layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OneTouch Direct layoffs and their outlook for job security at OneTouch Direct in 2026.

What are the top reviewed OneTouch Direct locations?

Tampa , San Antonio , Buffalo , Brandon , Orchard Park , Nashville , Pompton Plains , Lebanon , Cape Coral , Clearwater , Odessa , Palm Harbor , Riverview , Valrico , Donelson , East Lake

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OneTouch Direct

OneTouch Direct reviews

2.7

35% would recommend to a friend

(385 total reviews)

Joseph Mole

33% approve of CEO

29% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.8

Work/Life balance

2.6

Culture & values

2.4

Senior management

2.4

Compensation and benefits

2.4

Career opportunities

OneTouch Direct has an employee rating of 2.7 out of 5 stars, based on 385 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OneTouch Direct employee rating is 27% below average for employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

385 reviews

3.0

Apr 11, 2021

Quality Assurance

Quality assurance

Recommend

CEO approval

Business Outlook

Pros

Flexibility on the work schedule

Cons

Not Many Opportunities or Advancement

1.0

Apr 10, 2021

users

Sales associate

Recommend

CEO approval

Business Outlook

Pros

work from home some nice managers

Cons

pay is bad they don't really wanna pay your commission if everyone gets to good at it they instantly change it. you feel like your being used to drive them so much sales but don't get your fair cut for it

3.0

Apr 5, 2021

Inconsistent

Wfh associate

Recommend

CEO approval

Business Outlook

Pros

(Some of) the people are absolutely amazing

Cons

Rules/Roles/Commission are always changing, expectations and responsibilities are constantly increasing despite performance, Shady practices, and little to no upward movement withing OTD, no annual review, non-competitive pay

Viewing 196 - 198 of 385 Reviews

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