Does OneTouch Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, OneTouch Direct employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at OneTouch Direct. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at OneTouch Direct?

35% of OneTouch Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OneTouch Direct 2.8 out of 5 for work life balance, 2.6 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at OneTouch Direct?

Customer Service Representative (56) , Sales Representative (30) , Sales Associate (13) , Sales Agent (9) , Customer Service Representative (CSR) (8) , Sales (7) , Trainer (7) , Call Center Representative (5) , Customer Service (5) , Outbound Sales Representative (5) , TELESALES Representative (5) , Telesales Agent (5) , Inside Sales Representative (4) , Recruiter (4) , Supervisor (4)

What are the pros of working at OneTouch Direct according to real employee reviews?

"Pay is good (currently $12 in my department)." ((in 29 reviews)); "great commission when phones are ringing" ((in 19 reviews)); "Great people and fun environment." ((in 17 reviews)); "Decent money, work from home." ((in 13 reviews)); "Good benefits if you last 90 days." ((in 11 reviews))

What are the cons of working at OneTouch Direct according to real employee reviews?

"You never know when a client will pull their contract because of a bad employee or management." ((in 32 reviews)); "Supervisors don't know much about the products/services/updates" ((in 19 reviews)); "To much favoritism going on management does not listen to legit complaints and does not respond well to employees concerns on the floor." ((in 11 reviews)); "Training is pointless, unlearn everything you’re taught once you get on sales floor" ((in 9 reviews)); "All the managers care about is sales and billable minutes." ((in 6 reviews))

What are employees saying about OneTouch Direct layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OneTouch Direct layoffs and their outlook for job security at OneTouch Direct in 2026.

What are the top reviewed OneTouch Direct locations?

Tampa , San Antonio , Buffalo , Brandon , Orchard Park , Nashville , Pompton Plains , Lebanon , Cape Coral , Clearwater , Odessa , Palm Harbor , Riverview , Valrico , Donelson , East Lake

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OneTouch Direct

OneTouch Direct reviews

2.7

35% would recommend to a friend

(385 total reviews)

Joseph Mole

33% approve of CEO

29% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (385 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

OneTouch Direct has an employee rating of 2.7 out of 5 stars, based on 385 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OneTouch Direct employee rating is 27% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

385 reviews

4.0

Jan 14, 2021

Great if you work on the Verizon side

Call center sales agent

Recommend

CEO approval

Business Outlook

Pros

great commission when phones are ringing

Cons

they count every minute your their

3.0

Dec 31, 2020

Ok to work at.

Telesales agent

Recommend

CEO approval

Business Outlook

Pros

Commission. Great co-workers and work environment.

Cons

Dealing with angry Verizon customers.

5.0

Dec 7, 2020

Top Agent

Telesales agent

Recommend

CEO approval

Business Outlook

Pros

It was a job with incentives for excelling, but also a natural sales job, not requiring the manipulation of a customer to get a sale, only assistance.

Cons

It could be repetitive sometimes.

Viewing 214 - 216 of 385 Reviews

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