Does OneTouch Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, OneTouch Direct employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at OneTouch Direct. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at OneTouch Direct?

35% of OneTouch Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OneTouch Direct 2.8 out of 5 for work life balance, 2.6 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at OneTouch Direct?

Customer Service Representative (56) , Sales Representative (30) , Sales Associate (13) , Sales Agent (9) , Customer Service Representative (CSR) (8) , Sales (7) , Trainer (7) , Call Center Representative (5) , Customer Service (5) , Outbound Sales Representative (5) , TELESALES Representative (5) , Telesales Agent (5) , Inside Sales Representative (4) , Recruiter (4) , Supervisor (4)

What are the pros of working at OneTouch Direct according to real employee reviews?

"Pay is good for someone wanting to start out" ((in 29 reviews)); "Great people and fun environment." ((in 18 reviews)); "it's okay great pay and commission based and hours" ((in 18 reviews)); "Decent money, work from home." ((in 12 reviews)); "Good benefits if you last 90 days." ((in 9 reviews))

What are the cons of working at OneTouch Direct according to real employee reviews?

"You never know when a client will pull their contract because of a bad employee or management." ((in 32 reviews)); "Supervisors don't know much about the products/services/updates" ((in 21 reviews)); "To much favoritism going on management does not listen to legit complaints and does not respond well to employees concerns on the floor." ((in 11 reviews)); "Leadership was awful and they showed favoritism" ((in 7 reviews)); "All the managers care about is sales and billable minutes." ((in 6 reviews))

What are employees saying about OneTouch Direct layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OneTouch Direct layoffs and their outlook for job security at OneTouch Direct in 2026.

What are the top reviewed OneTouch Direct locations?

Tampa , San Antonio , Buffalo , Brandon , Orchard Park , Nashville , Pompton Plains , Lebanon , Cape Coral , Clearwater , Odessa , Palm Harbor , Riverview , Valrico , Donelson , East Lake

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OneTouch Direct

OneTouch Direct reviews

2.7

35% would recommend to a friend

(385 total reviews)

Joseph Mole

33% approve of CEO

29% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.8

Work/Life balance

2.6

Culture & values

2.4

Senior management

2.4

Compensation and benefits

2.4

Career opportunities

OneTouch Direct has an employee rating of 2.7 out of 5 stars, based on 385 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OneTouch Direct employee rating is 27% below average for employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

385 reviews

2.0

May 27, 2018

Good

Call center representative

Recommend

CEO approval

Business Outlook

Pros

Pto good pay good benifits and supervisors etc

Cons

None at all everything was good

1.0

May 22, 2018

Crippity Crap

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They will hire anyone. Pro?

Cons

This last review in Orchard Park was obviously written by one of the principals. Stay away from the company! It is a 3rd party business for Verizon. Version i s saving millions of dollars by hiring 3rd party contractors. No benefits. You will not make more than $11 an hour. It is a scam. The Director, HR, and Operations should be ashamed of themselves. Forcing employees to live of off credit cards is disgusting. They offer fake drug tests to hire those who can't find work anywhere else.

4.0

May 20, 2018

Ambitious

Sales agent

Recommend

CEO approval

Business Outlook

Pros

You can make a lot of money here there’s plenty opportunities depending on how ambitious you are.

Cons

There are slow seasons when you really gotta go hard on every single card to bring the big bucks in and trust it is possible

Viewing 220 - 222 of 385 Reviews

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