Does OneTouch Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, OneTouch Direct employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at OneTouch Direct. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at OneTouch Direct?

34% of OneTouch Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OneTouch Direct 2.8 out of 5 for work life balance, 2.6 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at OneTouch Direct?

Customer Service Representative (56) , Sales Representative (30) , Sales Associate (13) , Sales Agent (9) , Customer Service Representative (CSR) (8) , Sales (7) , Trainer (7) , Call Center Representative (5) , Customer Service (5) , Outbound Sales Representative (5) , TELESALES Representative (5) , Telesales Agent (5) , Inside Sales Representative (4) , Recruiter (4) , Supervisor (4)

What are the pros of working at OneTouch Direct according to real employee reviews?

"Pay is good (currently $12 in my department)." ((in 30 reviews)); "it's okay great pay and commission based and hours" ((in 20 reviews)); "Great people and fun environment." ((in 19 reviews)); "Flexible, work from home, decent support/training" ((in 12 reviews)); "Good benefits if you last 90 days." ((in 11 reviews))

What are the cons of working at OneTouch Direct according to real employee reviews?

"CONS: Management is poor." ((in 33 reviews)); "Supervisors don't know much about the products/services/updates" ((in 20 reviews)); "To much favoritism going on management does not listen to legit complaints and does not respond well to employees concerns on the floor." ((in 10 reviews)); "All the managers care about is sales and billable minutes." ((in 6 reviews)); "Be sure that whatever client you end up working for has effective leadership." ((in 6 reviews))

What are employees saying about OneTouch Direct layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OneTouch Direct layoffs and their outlook for job security at OneTouch Direct in 2026.

What are the top reviewed OneTouch Direct locations?

Tampa , San Antonio , Buffalo , Brandon , Orchard Park , Nashville , Pompton Plains , Lebanon , Cape Coral , Clearwater , Odessa , Palm Harbor , Riverview , Valrico , Donelson , East Lake

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OneTouch Direct

OneTouch Direct reviews

2.6

34% would recommend to a friend

(110 total reviews)

Joseph Mole

31% approve of CEO

31% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.8

Work/Life balance

2.6

Culture & values

2.4

Senior management

2.4

Compensation and benefits

2.3

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

110 reviews

Reviews about "Management"

Return to all reviews

1.0

Sep 10, 2022

Avoid this employer

Team lead

Recommend

CEO approval

Business Outlook

Pros

They will hire almost anyone.

Cons

Fights break out due to the type of people they hire. Management shifts goal posts for agents/leads on an almost daily basis where you can never actually reach a goal. Advancement is random and job offers/promotions are given and rescinded. This place will put you on an emotional rollercoaster and stress you out.

5.0

Aug 25, 2022

n

Trainer

Recommend

CEO approval

Business Outlook

Pros

this is a fast paced environment.

Cons

management structure and opportunities needs woek

1.0

Aug 4, 2022

Don't waste your time unless you enjoy a high school classroom

Phone sales representative

Recommend

CEO approval

Business Outlook

Pros

-Benefits exist (but aren't great) +They're super flexible about days you need off (this depends on the office and management) Pay is reasonable for the workload (definitely not liveable)

Cons

Management is disorganized and infantile Company has a tendency for wrongful termination (my wife was forced to resign bc they didn't want her on maternity leave) No office stability. Things were always changing and always rotating. It was never a call center Employees are LOUD and obnoxious. Most childish people I've ever met

Viewing 25 - 27 of 110 Reviews

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