Dec 2, 2021
OpenClassrooms Response
3yHello,
Thank you for taking the time to write this comment and for your support.
I’m happy to read that you were pleasantly surprised by our unlimited days off policy. It is true that such a policy is not a common occurrence but we are quite proud of it. We feel it is essential to provide our team members with the best work environment possible and a good work/life balance. It is part of our demonstration of our “Care” value, together with our "remote first" policy, caregivers days, free medical insurance, or our free gym subscription.
It is true that there is a lot of information to take in during the onboarding. This is why we have built a dedicated onboarding path for all our indefinite-term employees, which includes a lot of shadowing with fellow team members, and weekly mentoring sessions with a colleague, just like our students. Newcomers’ managers are also sensitive to this and accommodate schedules and expectations consistently during the ramp-up period.
As for your last comment, we focus our technology effort on making education accessible for our students. It means that most of the time, it is more time and cost effective to rely on external services (SaaS) to support our internal business process.
Thank you for your work and support toward OpenClassrooms.
Pierre Dubuc
Co-founder & CEO
pierre.dubuc@openclassrooms.com