OpenClassrooms reviews

Hello, Thank you for taking the time to write a comment. Thank you for highlighting the quality of the team, I couldn’t agree with you more. We are lucky to have a great team who is highly dedicated to the mission. I am glad you appreciate our values (“We care, we dare, we persist, we tell it as it is”); they are our DNA and at the heart of all our decisions. I understand that, as the team is getting bigger and with our remote-first policy, one can sometimes feel disconnected from other team members and it is true that it can lead to less communication. As we are fully conscious of this risk, we have put in place many tools and processes to fight against silos and encourage communication. Our weekly “La Récré'' all-hands meetings, Slack channels, and newsletters provide regular updates on what is going on in other teams. Informal coffee chats are organized within teams and throughout the whole company. I personally take part in our Random Coffee chats and enjoy meeting team members on a regular basis, as does Mathieu. I know other C-Levels organize Office hours or individual catch-ups with people from their teams at all levels of the hierarchy. Team and individual goals are available in Lattice as they are shared with the whole team; many teams also share their Roadmaps on Notion (direct links are available in the Shared Bookmarks in Chrome). As far as processes are concerned, it is true that they can sometimes seem burdensome and time-consuming but they are also very useful to ensure cooperation and rigour. In fast-evolving contexts, processes can sometimes become obsolete quickly. Bad or inefficient processes should and must be changed and it is everyone’s responsibility to ensure that they are. If you have any suggestions or comments to improve such processes, please discuss them with your manager or the person in charge of the project. I am not sure what you are referring to when speaking of “stubbornness” and “hierarchy issues” so I won’t be able to answer you precisely without more detailed context or examples. If one of our pillar values is “we persist”, it is true that there can sometimes be a fine line between persisting and stubbornness but it is important not to fall into that trap. To avoid doing so, our persistence must rely on objective reasoning (there must be an objective, justifiable reason to persist in one direction) rather than individual obstinacy. To do so, I believe that teamwork is key, and therefore communication. I think it is everyone’s right to ask “Why do you think we should keep going in that direction/doing that” when one feels there is a risk of falling into the stubbornness trap. If you have further questions or comments, please feel free to reach out to your manager, your People Success Partner, or me if you want to discuss this in more detail. Once again, thank you for your comment and your work at OpenClassrooms. Pierre Dubuc Co-founder & CEO pierre.dubuc@openclassrooms.com