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      OpenGov

      Engaged Employer

      OpenGov reviews

      3.3

      50% would recommend to a friend

      (403 total reviews)

      Thiago Sá Freire

      55% approve of CEO

      58% positive business outlook

      Ratings by category

      3.4

      Career opportunities

      3.2

      Culture & values

      3.2

      Diversity & inclusion

      3.2

      Compensation and benefits

      3.1

      Senior management

      2.8

      Work/Life balance

      OpenGov has an employee rating of 3.3 out of 5 stars, based on 403 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OpenGov employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      403 reviews
      1.0
      Apr 13, 2026

      Bad Management in Pune Fin DevOps

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      No positive thing- they are changing daily even AI is mot changing the way they are changing

      Cons

      Despite multiple reviews and presentations, feedback remains unclear and often contradictory, leading to repeated rework. There is no defined process, no accountability, and very little respect for the team’s time and effort. Overall, the FinDevOps function feels disorganized and unpredictable, heavily dependent on individual behavior rather than clear product or business goals. Management lacks technical depth and fails to translate leadership directions—such as concepts like “vibe coding”—into any meaningful or actionable guidance for the team. There is also a noticeable spillover of personal issues into the workplace, contributing to inconsistency in decision-making. Frequent mood swings further disrupt execution, with priorities shifting unpredictably and, at times, resetting the team’s work entirely. The environment ultimately results in confusion, inefficiency, and continuous rework rather than structured delivery.

      avatar
      OpenGov Response
      2mo
      Thank you for sharing your feedback. We take your concerns seriously. OpenGov operates with a startup mindset and is building quickly with AI, which requires teams to be nimble, but not at the expense of clear expectations and accountability. Our decisions are grounded in doing what’s best for our customers and advancing our vision of high-performance government for every community, and we’re focused on continuously improving how goals, priorities, and processes are communicated. Delivering on our mission to power more effective and accountable government requires relentless alignment and trust within teams. We’re continuing to invest in manager effectiveness through ongoing leadership development and coaching. We appreciate you taking the time to share your perspective.
      3.0
      Apr 13, 2026

      Govtech

      Implementation analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lack of integration between products

      Cons

      Remote work no longer an option

      avatar
      OpenGov Response
      2mo
      Thank you for your review. We appreciate the years you dedicated to OpenGov and the role you played in helping us power more effective and accountable government.
      1.0
      Apr 10, 2026

      Leadership Failure Driving Constant Turnover and Chaos

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Getting another job somewhere else

      Cons

      This is easily one of the most frustrating and disorganized companies I’ve ever experienced. OpenGov suffers from relentless turnover, and it’s not a mystery why—people are constantly leaving because leadership has created an environment that’s unsustainable. Upper management appears completely out of touch, making reactive, short-sighted decisions that ripple chaos through every level of the organization. Micromanagement is the default operating style here. There’s little trust, minimal autonomy, and a constant feeling that you’re being second-guessed rather than supported. It kills productivity and morale. What makes it worse is the nonstop shifting of priorities. Teams are regularly told to drop everything and pivot, often without clear direction or rationale. Work gets scrapped, redone, or abandoned entirely, which makes it feel like nothing meaningful ever gets accomplished. There may be talented individuals here, but the culture drives them out faster than they can make an impact. Until there’s a complete overhaul of leadership and accountability, this is not a place I could recommend to anyone looking for stability, growth, or even basic organizational competence.

      avatar
      OpenGov Response
      3mo
      Thank you for sharing your candid feedback. We take your concerns seriously. Our north star as a company is making customers successful, and we operate with a startup mindset that creates a fast-paced, evolving environment. We recognize this requires clarity, strong communication, and trust, and we’re continuing to improve how we set priorities, support our teams, and ensure alignment. We hope our recent Company Kickoff, centered on the theme of Team One, helped clarify how our strategic decisions are grounded in doing what’s best for our customers and advancing our vision of high-performance government for every community. We expect managers to stay close to the work and foster direct, honest dialogue, while also ensuring employees feel supported. We know that balance is critical and continue to invest in manager development, onboarding, and team connection. We’re committed to making OpenGov a place where people can do the best work of their careers, and we appreciate you sharing you perspective as we continue to improve.
      Viewing 34 - 36 of 403 Reviews
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      Glassdoor has 421 OpenGov reviews submitted anonymously by OpenGov employees. Read employee reviews and ratings on Glassdoor to decide if OpenGov is right for you.