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      OpenText

      Engaged Employer

      OpenText Sr. Customer Manager reviews

      3.5

      53% would recommend to a friend

      (7 total reviews)
      avatar

      Ayman Antoun

      Not enough data to show CEO approval

      53% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      7 reviews
      2.0
      Jul 5, 2023

      Don’t do it

      Senior account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent colleagues. Vacation days. Base pay.

      Cons

      The technology is old and unless you have an installed base it’s hard to sell new software. They are in the business of renewals and annuities. They just bought another company to double the size and that company was known to be poor, Micro Focus

      avatar
      OpenText Response
      3y
      Thank you for taking the time to write a review for us! OpenText is one of the largest global software companies with about 120,000 customers in 120 countries. Technology remains the center of our management strategy with our range of over 400+ products, addressing the needs of our customers from “On Premise” to the Cloud. The complexity and variety of our cloud services respond to the unique needs of customers, as we customize solutions for respective businesses. We look forward to you continuing to grow your career with us.
      4.0
      Mar 25, 2022

      Excellent Company to work for

      Senior account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Advanced products ahead of time in most cases

      Cons

      Very large company that has "yearly" downsizings and then rehires people to cover the ones qho left

      avatar
      OpenText Response
      4y
      Thank you for taking the time to write about your experience. We're so glad to read your positive comments and we look forward to your continued growth
      2.0
      Nov 17, 2021

      So much potential to be on the forefront of IoT, likely not to be realized.

      Senior customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Large, growing conglomerate with steady stock performance.

      Cons

      A firm built out over 50 M&As, OT should be able to write the book on internal onboarding and culture evangelism. However; OT has a strategic Weakness whereby they do not effectively evangelize new team members gathered through otherwise thoughtful acquisitions. These small firms focused on client satisfaction and elegant solutions, often find out the hard way that OT is not interested in the customer experience, rather they seek large clients with low interaction.

      Viewing 4 - 6 of 7 Reviews
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