Operational challenges overshadow benefits and leadership issues persist
Pros
While OpenText continues to offer excellent day-to-day benefits like cab facilities and free food, there has been a noticeable shift in the corporate culture over the last two years. Historically, under Mark and Muhi's leadership, OpenText was recognized as a stable, consistent, and highly strategic acquisition-oriented company. However, recent policy changes have introduced significant operational friction. Business Unit leaders appear to be making short-sighted, misaligned decisions without thorough evaluation. Decision-making feels biased, and across the workforce, there is a clear sentiment that the company currently lacks strong strategic direction and leadership.
Cons
The organization is currently experiencing a severe gap in centralized governance and strategic direction. There is a noticeable pattern of complacency among long-tenured middle management and directors (15+ years), who have transitioned into transactional 'bosses' rather than active leaders. Instead of driving performance through data, dashboards, or clear statistics, these layers are entirely disengaged from operational outputs—delegating even minor, routine tasks downward while awaiting retirement. This environment has fostered heavy internal politics and highly biased leadership, resulting in compensation without accountability or active contribution
