Is Optum a good company to work for as a Client Management/Business Development Associate?

Client Management/Business Development Associate professionals working at Optum have rated their employer with 3.2 out of 5 stars in 380 Glassdoor reviews. This is a lower than average score with the overall rating of Optum employees being 3.4 out of 5 stars. Search open Client Management/Business Development Associate Jobs at Optum now and start preparing for your job interview by browsing frequently asked Client Management/Business Development Associate interview questions at Optum .

What are the top reviewed jobs at Optum?

Software Engineer (1141) , Senior Software Engineer (719) , Customer Service Representative (341) , Associate Software Engineer (339) , Nurse Practitioner (188) , Director (184) , Business Analyst (182) , Registered Nurse (143) , Manager (140) , Data Engineer (130) , Associate Director (128) , Medical Coder (127) , Customer Service Representative (CSR) (123) , Project Manager (119) , Data Scientist (112)

What are the pros of working at Optum according to real employee reviews?

"Good work life balance and have to go only 10 days in a month as per our choice" ((in 1928 reviews)); "Benefits are good and they are large" ((in 862 reviews)); "For ppl who just want good pay and basic work this is the best you can get" ((in 664 reviews)); "Good work life balance and we can work from home" ((in 588 reviews)); "Good culture and policies" ((in 583 reviews))

What are the cons of working at Optum according to real employee reviews?

"Poor management and lack of cooperation." ((in 612 reviews)); "Frequent Restructuring and layoffs" ((in 316 reviews)); "No bonuses and cost of living raise is not sufficient" ((in 155 reviews)); "No team sprit No onboarding process on joining No training Only interested in monitoring staff output" ((in 146 reviews)); "Poor communication both internally and externally" ((in 88 reviews))

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Optum

Optum Client Management/Business Development Associate reviews

3.2

63% would recommend to a friend

(380 total reviews)

Patrick Conway

56% approve of CEO

50% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.3

Compensation and benefits

3.2

Culture & values

3.2

Career opportunities

3.0

Work/Life balance

2.6

Senior management

Client Management/Business Development Associate employees have rated Optum with 3.2 out of 5 stars, based on 380 company reviews on Glassdoor. This indicates that most Client Management/Business Development Associate professionals have a good working experience there. Optum is rated in line with the average (within 1 standard deviation) by Client Management/Business Development Associate professionals compared to other employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

380 reviews

4.0

Jun 23, 2025

Would have loved to stay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Really nice people to work with, great benefits

Cons

no career structure, no job security

4.0

Jun 1, 2025

Optum is great for beginners because of its good management but the pay is average

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good management and work-life balance. Helpful to jump start your professional career.

Cons

Low pay for entry level

1.0

May 29, 2025

LOTS OF DISCREPANCY WITH MY TAX AND GOVERNMENT MANDATED CONTRIBS

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Coworkers makes it tolerable to work with Optum.

Cons

When I left, I found out I had no tax number DESPITE signing a letter of permission for them to do it on behalf of me during onboarding. From there, I shouldered everything and did it myself. Some seniors are so flirty and scandalous, so unprofessional with women when not monitored or on duty. Sucks. Their account is so difficult itself, combined with very impossible metrics. Lol. Mind you, my performance there was excellent.

Viewing 28 - 30 of 380 Reviews

Jobs at Optum

Provider Experience Supervisor - National Remote

Part Time Associate Patient Care Coordinator

Manager of Health Information Management - Hybrid in Waukesha, WI

Senior Account Manager, Client Services

Coding Quality Analyst

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Optum Client Management/Business Development Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Would have loved to stay

Optum is great for beginners because of its good management but the pay is average

LOTS OF DISCREPANCY WITH MY TAX AND GOVERNMENT MANDATED CONTRIBS

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