Optum reviews

3.4

55% would recommend to a friend

(15,586 total reviews)

Patrick Conway

46% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,586 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
3.0
Mar 17, 2026

Decent Pay

Recommend
CEO approval
Business Outlook

Pros

Work life balance and AI upskilling

Cons

Poor management and leadership direction. No funding for impact AI initiatives.

4.0
Mar 17, 2026
Recommend
CEO approval
Business Outlook

Pros

WFH, easy job. Good team and good benefits

Cons

No clarity on where the organization is going or where your job is going

1.0
Mar 17, 2026

Stay Away!

Recommend
CEO approval
Business Outlook

Pros

Program advisors are for the most part dedicated and compassionate human beings who care about and support their staff

Cons

Management is a bunch of incompetent con artists, and hype men who lie to staff with a straight face. There is no honesty in their dealings with staff. Low pay. Poor benefits considering they are a subsidiary of an insurance provider

Viewing 361 - 363 of 15,586 Reviews

Glassdoor has 17,060 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.