Optum reviews

3.4

55% would recommend to a friend

(15,589 total reviews)

Patrick Conway

46% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,589 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
4.0
Mar 16, 2026

Good Company

Recommend
CEO approval
Business Outlook

Pros

Good company must apply here.

Cons

Very queuing and you'll be handling all the members concerns in terms of coverage, enrollment, disenrollment, billing, claims, authorizations, and so much more haha.

2.0
Mar 15, 2026

The Bottom Line

Recommend
CEO approval
Business Outlook

Pros

Pay and benefits weren't horrible. Was offered severance. Direct supervisor was awesome.

Cons

I, along with my entire team, was laid off after over 5 years of grueling work with terrible EHR/IT support. Promises were made. Promises were broken.

3.0
Mar 14, 2026

Lack of leadership

Recommend
CEO approval
Business Outlook

Pros

working remote from home daily

Cons

Lack of leadership knowledge and accountability

Viewing 373 - 375 of 15,589 Reviews

Glassdoor has 17,063 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.