Optum reviews

3.4

55% would recommend to a friend

(15,589 total reviews)

Patrick Conway

46% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,589 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
4.0
Mar 2, 2026

OK

Recommend
CEO approval
Business Outlook

Pros

bonuses for meeting metrics, good vision plan, many other positions to advance to, remote.

Cons

high call volume, poor management, unorganized training, mandatory overtime that changes day to day

4.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

good company to start career

Cons

some team managers are toxic and not a lot of scope for growth

Viewing 409 - 411 of 15,589 Reviews

Glassdoor has 17,063 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.