Optum reviews

3.4

55% would recommend to a friend

(15,595 total reviews)

Patrick Conway

47% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,595 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
1.0
Feb 23, 2026
Recommend
CEO approval
Business Outlook

Pros

There aren’t any I can think of. It gets worse every day. They don’t care about ANYONE, other than shareholders.

Cons

Nearly everything… after 10 years, my performance reviews raise for last year was 0.5% or $0.12. They are completely demeaning and it’s hard to have any self esteem or to Feel like you matter, even at a local level. Local managers ALSO have to deal with the corporate-decided policies, so everything is in the hands of an anonymous executive who has likely NEVER done your difficult job. Worst insurance I’ve ever had… and it’s United Healthcare bc it HAS to be United Healthcare bc they own Optum. Repulsive and monopolistic in the most transparent ways.

4.0
Feb 23, 2026

Former Employee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, PTO and compensation

Cons

Training was limited in some dept.

Viewing 439 - 441 of 15,595 Reviews

Glassdoor has 17,069 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.