Optum reviews

3.4

55% would recommend to a friend

(15,596 total reviews)

Patrick Conway

47% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,596 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
4.0
Feb 22, 2026
Recommend
CEO approval
Business Outlook

Pros

They sometimes provide free foods or snacks, engagement, easy account because it's healthcare

Cons

Management style became a little toxic, there are many kpi's to achieve so kinda pressuring.

3.0
Feb 21, 2026
Recommend
CEO approval
Business Outlook

Pros

flex time, remote, relationships, team work

Cons

The volume of inbound calls is insufficient due to a lack of client and navigator time. feels like a call center job

Viewing 445 - 447 of 15,596 Reviews

Glassdoor has 17,070 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.