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      Optum

      Engaged Employer

      Optum reviews

      3.4

      55% would recommend to a friend

      (15,608 total reviews)

      Patrick Conway

      47% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Optum has an employee rating of 3.4 out of 5 stars, based on 15,608 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      16K reviews
      1.0
      Aug 2, 2023

      Work Elsewhere

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great coworkers and I enjoyed working from home.

      Cons

      A very disorganized company. Constant reorganizations. This company cares very little about the customer or the employee.

      avatar
      Optum Response
      2y
      Thank you for your feedback. Sorry to hear about your experience. We are actively working towards improving our processes for a more stable work environment and smoother organizational transitions.
      1.0
      May 24, 2023

      Just say no

      Nurse practitioner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good salary, flexible time off

      Cons

      Everyone is working in their own silo, there is no communication. No office support. Double booking. Management is no more than an overpaid delegator. When you give your resignation, you forfiet your PTO. You cannot use it and it is not paid out.

      3.0
      May 18, 2023

      Meh

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The employee stock purchasing program is unreal. Take full advantage of that.

      Cons

      Big company. Easy to get lost in the fold. Had like 5 different managers during my time there. It all depends on who you have as a team and a manager, some people loved their role and experience, but it attracts a certain type of person looking to climb the corporate ladder.

      Viewing 454 - 456 of 15,608 Reviews
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      ReviewsOptum reviews

      Glassdoor has 17,086 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.