Optum reviews

3.4

55% would recommend to a friend

(15,608 total reviews)

Patrick Conway

47% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,608 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
3.0
Feb 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Healthcare Benefits Skills Communication Skills GREAT Healthcare Knowledge, since you'll be skilled in all LOBs without additional pay

Cons

No Career Growth - was an Intern Trainer for 2 years SG22 for 3.5 years in the company - no SG increase AT ALL Team Leaders or called as "AMs" don't have proper training to lead, so agents or "advocates" resign not with the company but with the management and how they are into KPIs but don't care at all to agents

4.0
Feb 6, 2026

Good olace

Recommend
CEO approval
Business Outlook

Pros

Great place to work, great benefits etx

Cons

The lay offs happen very often. Too much for me

Viewing 532 - 534 of 15,608 Reviews

Glassdoor has 17,086 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.