Optum reviews

3.4

55% would recommend to a friend

(15,608 total reviews)

Patrick Conway

47% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,608 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
3.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

good place if you want work life balance. a lot of healthcare applications for AI.

Cons

Because it's healthcare company, it's a little slow. Not as many best practices established

3.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Potential to make a 600$ bonus per month.

Cons

Poor training. Thrown into the deep end poorly prepared and definitely a learn as you go. Company changed the bonus metric from achievable to not really and one of the items that determines your bonus ...if a patient says they would recommend optum. You can do all you are able to help but if they are mad a t the conpany? It reflects in your bonus.

4.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunities to explore other areas of the enterprise

Cons

Lots of RIFs and layoffs

Viewing 556 - 558 of 15,608 Reviews

Glassdoor has 17,086 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.