Is Optum a good company to work for?

Optum has an overall rating of 3.4 out of 5, based on over 16,982 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 56% of employees would recommend working at Optum to a friend and 46% have a positive outlook for the business. The best reviews about Optum have been left by employees working as Intern , Senior Data Engineer and TDP Associate .

Does Optum pay their employees well?

According to anonymously submitted Glassdoor reviews, Optum employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Optum. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Optum?

56% of Optum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Optum 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Optum?

Software Engineer (1134) , Senior Software Engineer (715) , Customer Service Representative (339) , Associate Software Engineer (336) , Nurse Practitioner (186) , Director (184) , Business Analyst (180) , Registered Nurse (143) , Manager (140) , Data Engineer (130) , Associate Director (126) , Medical Coder (126) , Customer Service Representative (CSR) (123) , Project Manager (119) , Data Scientist (112)

What are the pros of working at Optum according to real employee reviews?

"Good work life balance and have to go only 10 days in a month as per our choice" ((in 1896 reviews)); "Remote and Dynamic work environment good benefits" ((in 848 reviews)); "For ppl who just want good pay and basic work this is the best you can get" ((in 693 reviews)); "Work from home options are good" ((in 590 reviews)); "people are great and very talented" ((in 464 reviews))

What are the cons of working at Optum according to real employee reviews?

"Poor management and lack of cooperation." ((in 615 reviews)); "Low salary and very low yearly increases" ((in 433 reviews)); "Frequent reorganizations and layoffs." ((in 304 reviews)); "bad pay and no bonuses" ((in 165 reviews)); "No team sprit No onboarding process on joining No training Only interested in monitoring staff output" ((in 136 reviews))

What are employees saying about Optum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Optum layoffs and their outlook for job security at Optum in 2026.

What Optum locations have received the highest employee ratings?

Pensacola , Iowa City , Little Rock , Birmingham , Montgomery , Richmond , Lansing , Greenville , Columbia , Arlington

Optum reviews

3.4

56% would recommend to a friend

(15,512 total reviews)

Patrick Conway

46% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Work/Life balance

3.3

Culture & values

3.2

Compensation and benefits

3.2

Career opportunities

2.9

Senior management

Optum has an employee rating of 3.4 out of 5 stars, based on 15,512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

16K reviews

1.0

Aug 14, 2014

For every 1 decent manager there's 5 more that will drag this company through the dirt.

Anonymous

Recommend

CEO approval

Business Outlook

Pros

The only Pro I can think of currently would be the employee comradery. Because of the horrible management you find plenty to bond with your coworkers over.

Cons

The fear of never knowing when you will get the ax and for what reason. HR hasn't proved to be of much help to the employees when management decided they no longer like them. The entire company is a mess. Severe lack of order and proper procedure across the board.

1.0

Sep 30, 2025

Stay away, women

Sr. software engineer

Recommend

CEO approval

Business Outlook

Pros

--Work-life balance is decent, and after lots of tenure with the company PTO is nice --New CEO is at least saying the right things, although he has yet to take any substantive action on the company's many problems

Cons

--I was all-but told that they had discriminated against me in pay and promotions because I'm female --Leadership chases whatever's popular on LinkedIn and fails to think critically about what the business actually needs --They messed up my standard, uncomplicated maternity leave and made it a major source of stress --They are removing WFH options, one of their few huge bonuses --There is surface-level promotion of inclusion, but it's a mirage. Racism and misogyny have become common

1.0

Jul 25, 2025

Worked at Optum for 8+ years

Project manager

Recommend

CEO approval

Business Outlook

Pros

Optum is full of incredibly smart, driven, and capable people. During my time there, I had the opportunity to work with teams that were collaborative and truly committed to making a difference in healthcare. The scale of impact you can have is significant, and there are good resources and tools available depending on your role.

Cons

Unfortunately, the culture can be significantly undermined by poor leadership and an increasing focus on cost-cutting over people. After years of high performance and strong contributions to my previous team, I ended up under a new manager who failed to provide clear expectations, regular feedback, or any meaningful support. Without warning, I received a poor performance rating and was soon after informed that my position was being eliminated. Despite my track record, this effectively blocked me from transferring within the company and left me without a path forward. The experience was demoralizing and poorly handled, with zero accountability from management.

Viewing 58 - 60 of 15,512 Reviews

Jobs at Optum

Scheduling Coordinator

Hospice Volunteer Coordinator

Patient Care Coordinator

Optum

Optum reviews

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For every 1 decent manager there's 5 more that will drag this company through the dirt.

Stay away, women

Worked at Optum for 8+ years

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