Optum reviews

3.4

56% would recommend to a friend

(15,516 total reviews)

Patrick Conway

46% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,516 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
4.0
Oct 16, 2023
Recommend
CEO approval
Business Outlook

Pros

On my team, there was good work-life balance, and honest communication among different staff levels was welcomed. We all helped each other succeed, and my manager unequivocally had my back. I felt we were working together to offer the best possible solutions and create strategically sound, on-brand deliverables for our clients. Also, the company seemed to be making a true effort toward inclusivity in the workplace and health equity in the community.

Cons

Not all teams worked the way mine did, and I know other people were very unhappy on their teams. There were regular layoffs, and we never knew whether or when our team would be affected. The health benefits were confusing to navigate and more expensive than one might think would be the case at a health services company.

2.0
Sep 3, 2023

Disappointed

Recommend
CEO approval
Business Outlook

Pros

You will truly help the patients and their families. You meet lots of like-minded professionals trying to escape corporate medicine and protect patients from the same.

Cons

The company has become more like the corporate medicine they eschewed as it has grown larger. They've acquired multiple smaller health care entities and unapologetically take away the best things about what made those small companies desirable. The management claims employees can speak freely about challenges in their jobs, but nobody does anymore because they've witnessed many attempts at discussion being shot down. Management is 'do as I say, not as I do' and treats professional staff like uneducated, faceless worker bees. They praise themselves for the smallest of positive behaviors toward staff who are out in the community earning their salaries for them.

avatar
Optum Response
2y
Thank you for your feedback. I'm sorry to hear about your experience. Your comments will help us to assess our processes and make any necessary adjustments for improvement.
2.0
Aug 30, 2023

executive greed is destroying the company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some interesting projects some very clever colleagues

Cons

micro managing "people leaders" who go against the tone set by the CEO. They don't assume good intent or follow the corporate values. They gossip, and play favorites and people who don't "fit in" are excluded from promotions and pay rises. Silos are very much in place across the org making it extremely difficult to get info needed to do job. silent and immediate layoffs are widespread, they trump up ways to fire people to avoid paying severance. 100% of business decisions are made to keep the stock price, and also their bonuses, high....the executives don't care at all about the members, the clients, the workers...

avatar
Optum Response
2y
Thank you for your feedback. Your comments will help us to assess our processes and make any necessary adjustments for improvement.
Viewing 70 - 72 of 15,516 Reviews

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