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      Optum

      Engaged Employer

      Optum reviews

      3.4

      56% would recommend to a friend

      (15,537 total reviews)

      Patrick Conway

      46% approve of CEO

      46% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Work/Life balance

      3.3

      Culture & values

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      2.9

      Senior management

      Optum has an employee rating of 3.4 out of 5 stars, based on 15,537 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      16K reviews
      1.0
      Jun 2, 2026

      Maternity leave is the only positive in a stressful job

      Sr clinical administrative coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing positive besides going on maternity leave.

      Cons

      Most stressful job ever. No way to start your career. The " whole getting your foot in the door" will not get you there. Where you start is where you will end. They will not transfer you within after working a 1.5 years. I never got an increase the whole time. Forget cost of living increase. I have a whole Master's Degree with no acknowledgement or respect for my credentials and previous work background. The impossible metrics to meet and the micromanaging tools along with micromanagers who take their position with authoritative power. No one is safe and you are replaceable.

      2.0
      Jun 2, 2026

      Great work-from-home setup but poor management responsiveness

      Policy manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home Awesome Teammates

      Cons

      Feedback always requested, never received with an open attitude (basically, it is their way or they highway). Multiple barriers to completing projects, barriers that management does not really want to overcome). Too many "Chiefs" and not enough "Indians"

      5.0
      Jun 2, 2026

      Optum review

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance is good. People are helpful and supportive

      Cons

      Didnt find anything bad. Compensation is a bit low as compared to other orgs.

      Viewing 73 - 75 of 15,537 Reviews
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      Glassdoor has 17,007 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.