Optum reviews

Pay plan is getting worse and raises are more stingy. The company never hesitates to find a way to get in its own way. They’re their own worst enemy. Senior leadership decisions leave a lot to be desired. Huge outsourcing initiative right now, for no reason other than cheaper. For a healthcare company, the health insurance plans they offer employees is so bad. The company is so cheap with their offerings. Your experience is entirely dependent on your manager. People with great experiences had good managers. People with bad managers had a nightmare of a time. Don’t incentivize employees enough to stay.

It's a hit or miss on direct reports. Most direct reports are just doing it for the paycheck and it's really hard to get them focused on their metrics because it is a metric based system. There are TOO many process changes. You can't keep up. I feel for my team. I understand they are burnt out because of all the changes, as am I. I understand change is needed for growth but this is just too much. There are no holiday bonuses. Direct reports receive bonuses if they go above and beyond for their metrics but as supervisors pushing them to do their best, we don't get a bonus if they are meeting the above requirements. Working remote is nice however, you don't get the face to face with your direct reports or leaders. Does not help to make a genuine connection or working relationship. While I have succeed with my own team, others may face difficulty. Leaders do not accept their mistakes. A leader wanted me to threaten a direct report that what she was doing was falsifying a record during off hours. I confirmed my leaders time zone was incorrect and my emyployee was in fact documenting during her working hours. She could have potentially ruined my relationship with that employee and broken all trust. When I pointed this out to my leader she did not accept it as her mistake and did not apologize.