Optum reviews

The complete and utter absence of vision, goals, and accountability at the highest levels of the company, which drives away pretty much all of the talented and empathetic employees. Dead sea effect, writ very, very large. As an engineer, you will be joining their information technology division, and generally perceived not as the future of the company, but as a service arm of an insurance conglomerate. Get ready for the worst of it: waterfall development, sales-and-marketing driven development (there literally is no such thing as "product" here), and a capricious, poorly-communicated whirlwind of management priorities that make you realize this company would not exist if not for the fact that United Healthcare forces folks to use it. Your job will probably be outsourced in a few years, because the overall quality level of the product is so low, and the technology is so ancient, and the freedom to innovate so stifled, there's almost zero benefit to paying people who are talented and actually care.

1. Management with unrealistic expectations. A lot of micromanagement. 2. You have a team meeting once a month that lasts an hour. Then there are some various surprise pop up meetings regarding training or updates. 3. We were seeing 7 for a ten hour day. They have started overbooking our schedules- plus driving & charting. 4. Drive time in between patients is ridiculous- sometimes you will drive back & forth to areas. It makes no sense how they schedule these members. They book by county so you will drive within the entire county all day 5. The EMR/Charting system is very dated and very, very slow. 6. Multiple different websites, systems, windows needed to do a visit. 7. They constantly adding more for NP's to do during visits, on top of already unnecessary visit & assessment components. 8. Since the pandemic we were wearing gloves, mask and goggles in sweltering heat temperatures (some members don't have air-conditioning). We are now down to just a mask but even that can be unbearable in high temperatures. 9. Members are often feel co-erced into doing a Housecalls visit when they really don’t want one; many complain about being constantly harassed to complete one. 10. You will be going to underserved areas that are absolutely filthy (Frequently exposed to cigarette smoke, animals, high bed bug risk). I have been chased by dogs twice. 11. There will be members that cancel/refuse the visit or or just not be at home (even when you call and confirm prior to their visit). They will refuse parts of the visit such as urine dipstick and A1C screening) which affects your metrics & bonus potential- even though you have no control over that. So your metrics (how successful you are are) depends on members ability to be accountable and dependable (and we all know how patients are with that) 12. Work/life balance- often charting after work hours, doing meetings or trainings, you also have to call all of your patients for the next day to confirm their appointments. 13. Overall - unrealistic expectations for nurse practitioners. Working conditions are terrible (you will be standing in the rain, freezing cold and sweltering hot temperatures). Members will sometimes not let you in their home so you will be standing outside in the elements to complete a visit. You will sit in your car in the elements because you will be waiting on members to get home so that you can complete the visit. 14. There are no opportunities for growth. I applied for over 50 jobs and never received an interview.