Optum reviews

3.4

56% would recommend to a friend

(15,511 total reviews)

Patrick Conway

46% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,511 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
3.0
Aug 4, 2016

Business Analyst

Recommend
CEO approval
Business Outlook

Pros

Great HR Department, involvement I community activities was awesome. Management was good, took over contract and somethings changed for the better

Cons

Company took over contract, didn't changes some of the negatives

4.0
Jun 30, 2016

Verification Coordinator

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

had very friendly co workers

Cons

job was outsourced to India

1.0
Mar 17, 2016

Not what it used to be

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have a training stipend of $1500 per year. They supply bagels and pasties on Fridays.

Cons

After being purchased by Optum (a subsidiary of UnitedHealth) this once agile company fell apart from the top down. Optum bought the company for its existing foothold in CMS to try and gain Federal HHS work. However after under performing on multiple contracts and being viewed as a potential OCI due to the relationship with Optum and UGH the company now struggles to bring in work. In 2016 they failed to give cost of living raises organization wide depsite those costs being written directly into Federal contracts. The company switched heath coverage to UnitedHealth - which was a huge let down from the CareFirst coverage that employees has enjoyed for several years. Basically, the cost went up and the level of service went WAY down.

Viewing 15448 - 15450 of 15,511 Reviews

Glassdoor has 16,980 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.