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      Optum

      Engaged Employer

      Optum reviews

      3.4

      56% would recommend to a friend

      (15,507 total reviews)

      Patrick Conway

      46% approve of CEO

      47% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Work/Life balance

      3.3

      Culture & values

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      2.9

      Senior management

      Optum has an employee rating of 3.4 out of 5 stars, based on 15,507 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      16K reviews
      2.0
      Jun 2, 2015

      Who is the CEO?

      Senior technical architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible timing, a little informal attitude. Pride on the legacy of being the successful contractor in the Healthcare.gov system. The worker bees are good to work with but get a lot of control from middle and upper management.

      Cons

      No work life balance for some. Very mundane and un-interesting work. No new projects, micromanaging everything from coffee to facilities. Don't really know the CEO or the senior management. Bikram used to have a more hands on approach in dealing with employees. the new CEO from Optum doesn't know the company and has taken no initiative to do so either.

      2.0
      Jun 2, 2015

      QSSI Review

      Business/pricing analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      QSSI started out as a small India based company and is now a subsidiary of OPTUM and therefore has, or will have the benefits of working for a very large health company.

      Cons

      The main location is Columbia, MD. This can be a pro or con depending on where you live. Even if you work in the Tyson's office you will probably be required to work half you time in Columbia, MD.

      1.0
      May 29, 2015

      Fake it, until they make it

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unfortunately the only pro that comes to mind was pay day and sometimes that was delayed and not communicated properly in advance.

      Cons

      Favoritism, unorganized, underpaying, complacent positions, lack of communication, lack of training, racism, No respect or understanding for life outside of work, No set procedures for very important work, Out dated SOP's if any at all for some departments, Processes constantly changed with no communication, Schedules were changed abruptly and with no time to accommodate, Overworkers, Rude and disrespectful management, unethical practices, lack of raises for promotions, delayed annual reviews, Incompetence, HR was never any help regarding any issues. And I also felt as if they didn't care about their employees as long as a body was in a chair during all shifts.

      Viewing 15469 - 15471 of 15,507 Reviews
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      Glassdoor has 16,976 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.