Optum reviews

3.4

55% would recommend to a friend

(15,556 total reviews)

Patrick Conway

45% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,556 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
1.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay started off well for my experience level.

Cons

Terrible leadership decisions. They aim for quickness, not long term scalability and robustness in testing. Often disorganized, missing feature requirements, and cutting QA. They are trying to lead heavy into automation. They have developers wear too many hats - acting as QA, doing Mobile dev, Web dev, and automation for both (playwright) and [appium]. All of this causes a slowness, as the repos are constantly changing and we have to deal with setup issues constantly as we switch between web and mobile and automation - and on top of that, Login always has issues so we are often blocked. This is the slowest development process I have been a part of, despite their insistence on forcing us to adopt AI. They are cutting QA, cutting devs, cutting as much as possible and are very much a top-down, do not listen to the engineers sort of organization. Highly disprove, run away. Oh, also, despite being promised a promotion for last 3 years, I haven't been given one, and the raises have been bare minimum - with last year having no raise at all. Could not disapprove more.

Viewing 178 - 180 of 15,556 Reviews

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