Optum reviews

3.4

55% would recommend to a friend

(15,561 total reviews)

Patrick Conway

46% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,561 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
4.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Management has been caring and usually takes care of issues promptly.

Cons

Sometimes difficult to switch or get placed with another client when your life circumstances change.

1.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay was solid, but bonus and annual increase were TRASH Tenured employees from previous company (Solutran)

Cons

Everything else. You name it, this place was a MESS. I was in the Optum Financial space and that product was TERRIBLE. Leadership turnover really lead to terrible decisions at the top. No sales happening, no retention of major clients and problem after problem after problem.

Viewing 226 - 228 of 15,561 Reviews

Glassdoor has 17,035 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.