Optum reviews

3.4

55% would recommend to a friend

(15,569 total reviews)

Patrick Conway

46% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,569 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

This company is good for beginners, and the work environment is healthier than other BPO companies. Day offs are every weekends.

Cons

No work-life balance, as your PTOs would be hard to get approved.

Viewing 253 - 255 of 15,569 Reviews

Glassdoor has 17,044 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.